Pond's Pool Spa provides year-round pool and hot tub service focused on repair, renovation, equipment replacement, and leak detection for residential clients in Surrey, British Columbia and the Lower Mainland.
Customers highlight clear communication, polite staff, and organized project coordination. The company is noted for detailed diagnostics on hot tubs and thorough leak detection on challenging issues Local experience that helps homeowners across Surrey, British Columbia compare a more region-aware provider.
Surrey, British Columbia and surrounding Greater Vancouver/Lower Mainland communities.
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Services include pool renovation, vinyl liner replacement, equipment upgrades (pumps, filters, heaters, automation), plumbing and lighting repairs, hot tub troubleshooting and repair, and leak detection.
Recent reviews note responsive scheduling, clear explanations from technicians, and careful workmanship on both pools and hot tubs. Homeowners mention smooth coordination during larger renovations and attention to small details on site. Leak detection and liner replacements receive specific praise for thoroughness. Overall tone reflects consistent professionalism and communication.
Great experience with Marc, James and the Pond's Team! They coordinated the concrete work which was required as all plumbing need to be replaced, and did a great job with the new plumbing, lights, liner, and equipment. Couldn't be happier with our newly renovated pool/back yard. Thanks!
This is an extremely professional company. Very polite management and staff. They replaced my pool liner 2 years ago and did an amazing job. Recently came over to do some repairs and equally impressive. They even brought in my garbage cans, speaks volumes to the type of people they are.
Pond's Pool and Spa provided outstanding service from start to finish. Scheduling the appointment was easy, and diagnosing and repairing our hot tub issue was smooth and seamless. Communication throughout was excellent—the service technicians took the time to clearly explain the problem, which helped build trust, especially when you're not familiar with the technical details. Highly recommend, keep up the great work!Jason T
Marc and his team did a great job at my house. They renovated an 80's pool, that could never get an automatic cover in because of the Lazy L shape. The renovation consisted of changing the Lazy L shaped vinyl pool into a rectangular vinyl pool. They stripped it down, dug it out where it needed, re and re walls, and added new walls, new coping, skimmers, jets, floor, vinyl, plumbing, pool shed, lights and an automatic safety cover that is now concealed under the coping. Most pool companies wouldn't touch it, they would have wanted to remove the entire pool and start from scratch because it was too difficult, and then charge twice the price. However the first time I met Marc and his team, they were very positive and said they can do this without a problem and the price was very fair.Throughout the entire process they were diligent, on time and very professional. On top of this, they are very honest, Marc is a man of his word. I'm in the construction industry and have worked with many trades, Marc is as honest as they come. I would recommend them for any pool job, be it a renovation or even a new pool.By the way, the quality is top notch, thanks again to Marc Pond and his team for helping me create my backyard Oasis.
We are extremely grateful for Pond’s expert pool leak detection services. We have used one other company before to try and help us figure out why our pool was leaking and they were not thorough and we wasted money on useless fixes. Even after a complete liner replacement our pool was still leaking. Pond’s was recommended to us and they were booked solid but just happened to have an opening. It wasn't an easy leak to find but Brandon was obsessed with finding it. They were extremely thorough and kept us informed and communicated their findings to the liner specialists. If your pool is leaking you need to hire them!!!
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