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FeaturedPool & Hot Tub Companies in Surrey, British Columbia

Pond's Pool Spa

Top Spot in Surrey Today 4.80 (40 reviews)(604) 535-5828

Pond's Pool Spa

Pond’s Pool Spa is a Surrey-based pool and spa company serving residential and commercial properties across Metro Vancouver year-round. Its work spans repairs, leak detection and renovations, including pool reshaping projects.

Business Highlights
  • Pond’s Pool Spa describes itself as a family business.
  • Owner Marc Pond has led and mentored in the pool industry since 1983.
  • Part-owner Brandon Pond has been learning the business since 2008.
  • Brandon Pond specializes in equipment service, repairs and leak detection.
  • It offers a one-year labour warranty on pool-liner work.
  • It backs repair work with a one-year labour warranty.

Service Area

Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Langley, Delta, White Rock and Maple Ridge; its wider service range extends from Squamish to Abbotsford.

Featured Local Business

Pond's Pool Spa is one of 4 pool & hot tub companies ProsGrade lists in Surrey, British Columbia.

Featured
Featured on ProsGrade
Listing details

8 services listed, including Pool liner services, Pool and spa repairs and Leak detection. Open weekdays, closed on weekends. Rated 4.8 from 40 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Pond's Pool Spa compares with the other 3 pool & hot tub companies on ProsGrade in Surrey, using public Google ratings and review counts.

  • Ranks in the top half of the 4 Surrey pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, at or above the 4.7 average of other Surrey pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (40) of the 4 Surrey pool & hot tub companies on ProsGrade.
  • One of 2 Surrey pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

8 services
  • Pool liner servicesMeasurements, repairs and replacements; a range of colours and patterns.
  • Pool and spa repairsPumps, filters, heaters, automation and plumbing.
  • Leak detection
  • Pool renovationsCustom liners, plumbing, fittings, stairs, ladders, pool decks and coping; pool reshaping or depth changes.
  • Winter safety coversCustom-fit, Canadian-made covers.
  • Hot tub and spa repairs
  • Hot tub equipment installations
  • Custom hot tub coversMade to fit specific makes and models.

Reviews

What customers say

Several customers praise the team’s professionalism and clear communication. One customer credits Brandon with persistently tracking down a difficult pool leak and keeping them informed. A homeowner also describes a Lazy L-shaped vinyl pool converted into a rectangle with a concealed automatic safety cover.

Customer Reviews

Mitchell Family

Great experience with Marc, James and the Pond's Team! They coordinated the concrete work which was required as all plumbing need to be replaced, and did a great job with the new plumbing, lights, liner, and equipment. Couldn't be happier with our newly renovated pool/back yard. Thanks!
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imbustereverybody

This is an extremely professional company. Very polite management and staff. They replaced my pool liner 2 years ago and did an amazing job. Recently came over to do some repairs and equally impressive. They even brought in my garbage cans, speaks volumes to the type of people they are.
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Dales Auto Service

Pond's Pool and Spa provided outstanding service from start to finish. Scheduling the appointment was easy, and diagnosing and repairing our hot tub issue was smooth and seamless. Communication throughout was excellent—the service technicians took the time to clearly explain the problem, which helped build trust, especially when you're not familiar with the technical details. Highly recommend, keep up the great work! Jason T
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Jason Hineman

Marc and his team did a great job at my house. They renovated an 80's pool, that could never get an automatic cover in because of the Lazy L shape. The renovation consisted of changing the Lazy L shaped vinyl pool into a rectangular vinyl pool. They stripped it down, dug it out where it needed, re and re walls, and added new walls, new coping, skimmers, jets, floor, vinyl, plumbing, pool shed, lights and an automatic safety cover that is now concealed under the coping. Most pool companies wouldn't touch it, they would have wanted to remove the entire pool and start from scratch because it was too difficult, and then charge twice the price. However the first time I met Marc and his team, they were very positive and said they can do this without a problem and the price was very fair. Throughout the entire process they were diligent, on time and very professional. On top of this, they are very honest, Marc is a man of his word. I'm in the construction industry and have worked with many trades, Marc is as honest as they come. I would recommend them for any pool job, be it a renovation or even a new pool. By the way, the quality is top notch, thanks again to Marc Pond and his team for helping me create my backyard Oasis.
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Nicole Pearson

We are extremely grateful for Pond’s expert pool leak detection services. We have used one other company before to try and help us figure out why our pool was leaking and they were not thorough and we wasted money on useless fixes. Even after a complete liner replacement our pool was still leaking. Pond’s was recommended to us and they were booked solid but just happened to have an opening. It wasn't an easy leak to find but Brandon was obsessed with finding it. They were extremely thorough and kept us informed and communicated their findings to the liner specialists. If your pool is leaking you need to hire them!!!
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Frequently Asked Questions

Does Pond’s advise draining a pool without professional guidance?

Pond’s advises against draining a pool without professional advice, and says pool construction, groundwater conditions and municipal drainage guidelines should be considered.

What alternatives to chlorine pucks does Pond’s identify?

It identifies salt water, UV and ozone as possible ways to reduce chlorine or bromine handling, while noting that a sanitizer should remain in use.