Showroom specializing in hot tubs, swim spas, and water care with an emphasis on clear guidance and a relaxed buying process Serving homeowners across Tacoma, Washington.
Customers consistently mention patient, informed guidance and a no-pressure experience. Staff listen, tailor recommendations, and follow up after the sale to ensure questions are addressed Local experience that helps homeowners across Tacoma, Washington compare a more region-aware provider.
Tacoma, Washington and surrounding South Sound neighborhoods across Pierce County.
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Hot tub and swim spa sales; in-store guidance and model comparisons; water care products and accessories; coordination for delivery and setup support.
Reviews frequently mention knowledgeable, patient staff who listen and recommend models without high-pressure tactics. Buyers note clear communication from selection through delivery. Several mention prompt follow-up and quick attention to small post-purchase needs. Overall sentiment centers on an easy, low-stress buying process.
Courdray Phillips was the Sales Rep we worked with purchasing our spa tub. Extremely knowledgeable, polite, and professional. He listened to our story and pointed us to the product that best met our needs. No high pressure. No up selling. Thanks Courdray!
?????Our experience with Courdray at Olympic Spa was outstanding from beginning to end. He took the time to understand exactly what we were looking for, answered every question with patience and expertise, and made sure every need we had was not only met but exceeded. His professionalism, knowledge, and genuine commitment to customer satisfaction made the entire process enjoyable and stress-free.Because of the exceptional service we received, I’ve already recommended Courdray to my brother and his family as they plan to add a hot tub soon. If you’re looking for someone who truly cares about helping you find the right spa and provides an outstanding customer experience, I can’t recommend Courdray and Olympic Spa highly enough!
Very pleasant sales experience with Marshall. He walked us through our purchase of a Limelight Flair Hot Tub quickly, courteously, and efficiently while still covering all the important points. Our after sales experience with him was also excellent; he made himself available for questions and any items that needed to be attended to were completed right away. I highly recommend him.
We had a great experience at Olympic Hot Tubs in Tacoma. From the moment we walked in, Courdray was welcoming and friendly, which made us feel comfortable right away. He was very knowledgeable about the different options and took the time to answer all of our questions clearly.What we appreciated most was that he was never pushy or trying to force a sale. Instead, he really listened to what we wanted and needed, then adjusted his recommendations to fit us rather than giving a one-size-fits-all pitch. That made the whole process feel easy and enjoyable.If you’re looking for a hot tub and want to work with someone who is helpful, professional, and genuinely focused on finding the right fit for you, we’d definitely recommend asking for Courdray at Olympic Hot Tubs in Tacoma.
I could not be more pleased with my new FreeFlow hot tub and my experience with Olympic Hot Tub in Tacoma, especially my sales agent Marshall. From the very beginning the customer service and communication was outstanding. All the details were discussed and everything took place as planned. Upon delivery, there was an issue with the electrical cord that had been damaged in the move. Someone was sent out the same day to exchange it for a new one. This is my first hot tub and I feel 100% confident knowing exactly how to maintain it and who to call if I have any questions. I highly recommend this place and I highly recommend Marshall!
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