Swain Pools & Spas

I contacted them first thing on a Monday about my pool pump going out and I was so worried because I was getting ready to have a pool party Saturday and they were able to come out that same day! They diagnosed the problem and the next day they were able to change out the motor. The owner Mr Swain was wonderful, he contacted me daily to let me know the updates of the problems and his solutions. He delivered salt and other chemicals needed for the pool and even took the water to be tested for me on his own accord to then give me an update about how my pool was doing. This company has been the easiest to work with and the customer service is the best I’ve seen in a long time. All his workers are polite, professional and knowledgeable!! Definitely will be a customer for life!

Turned out calling the wrong pool company wasn’t a mistake at all! Jeff and his whole team have taken care of me when I was ready to give up, they have extensive knowledge and have been patient with teaching me the “pool” ropes. Although we live outside of Tallahassee and have to pay more, they have more than made up for it in doing work the right way. I have been looking for someone to do it right, and Swain pools seems to be it! Thanks again, Jeff, Jay, Heather and Daniel!

We needed to get weekly service for our pool. Just too much to handle on our own, pool kept going from green to clean. We contacted Swain Pools to set up a weekly service. The person I talked to on the phone was knowledgeable and courteous. They sent out their cleaning crew who had great recommendations and were a pleasure to deal with. I look forward to using them in the future for upcoming projects.

Swain Pools & Spas is absolutely outstanding! Their Tallahassee showroom is by far the best in town — beautifully set up, with knowledgeable staff who made choosing our spa a great experience. As first-time spa owners, we came with a mile-long list of questions, and every single one was answered with patience, kindness, and professionalism. Their responsiveness made us feel completely supported from the very start. When installation day came, we were blown away — this is the hardest-working crew we’ve ever seen. They took on a challenging space that wasn’t properly prepared electrically, yet managed to get our spa installed flawlessly. Their determination, skill, and teamwork were second to none. We couldn’t be happier with our choice and are looking forward to many years of business with this incredible company. Highly recommend Swain Pools & Spas to anyone looking for true experts who care about both their craft and their customers!