Business ProfilePool & Hot Tub Companies in Tempe, Arizona
Captain Pools
Captain Pools
Captain Pools is a Tempe-based pool service company offering weekly pool cleaning, pump and heater repair, equipment diagnostics, filter cleaning and green pool recovery. It has served local pools since 2008 and is licensed and insured under Arizona contractor license #ROC33666. The company also handles manufacturer-backed repair on Hayward heaters.
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Business Highlights
- Serving Greater Phoenix since 2008
- Licensed and insured; AZ Contractor Lic. #ROC33666
- Same-day dispatch on every call
- Hayward Authorized Warranty Station
- Quote-based, straightforward pricing
Service Area
Tempe, Phoenix, Scottsdale, Peoria, Cave Creek, Mesa, Paradise Valley and Fountain Hills.
Services Covered
6 services- Weekly pool cleaningSkimming, brushing, vacuuming, basket cleaning, and on-site testing and balancing of pH, chlorine, and alkalinity
- Pool pump repairDiagnosis of the motor, seal, and impeller before repair
- Pool equipment repairSalt chlorine generators, automation and control systems, valves, and plumbing lines
- Green pool cleaning & recoveryShock, clear algae, clean the filter, rebalance chemistry
- Pool heater repairHayward Authorized Warranty Station
- Pool filter cleaningSand, cartridge, and DE filters
Reviews
What customers say
Several reviews mention dependable weekly care and helpful technicians. One customer says they “respond quickly” and fixed a small leak at a pump fitting, and another appreciated a “NO CHARGE” inspection that solved a motor concern. Long‑time clients report using the company for years, including one who has stayed with them “for over 5 years.”
Customer Reviews
Tj Ohayer
Can't recommend enough. Thought I needed a new motor and they came and worked their magic, hard resets, some prop cleaning AND NO CHARGE as claimed it was an inspection only. Hard to find honest, reliable companies in these days and I can say Captain Pools is one of them. They could have said the motor was bad and I would have had no idea.
Michael Skinner
Back in January of this year, I had Captain Pools change out my old sand filter for a cartridge type filter and they did a very good job with that. Over the last couple of months though, I had noticed that the union fitting on top of the pump was leaking a little water during pump operation. Although I don't like ANY leaks, I kept putting it off. Several days ago I called Captain Pools and asked them if they could look at it. Anyway, they arrived today and discovered the fitting was just a little loose so it ended up being a very quick fix. I'm glad they were able to respond quickly to my request, diagnose the issue and fix the problem. I'll continue to use Captain Pools in the future for any problems that arise, and recommend their services for any pool work.
Thomas Bruchu
Michael at Captain pools does a great job every week for my pool. This week I ordered a new vacuum and he set it up and installed it for me! Great weekly price and great service!
George Hakimeh
I’ve been using Captain Pool for all my pool needs for over 5 years and I’ve always received exceptional service from every technician that’s been out working on my pool including Scott who came out today to clean the filters. Great job Scott!
jake fowler
Lucas and the whole team at Captain Pools are great! I've been working with Captain Pools for about 4 years now.
They do weekly cleanings at my personal home and airbnbs. I've hired them for several jobs over the years from new pebble tech, new filters, new pumps, pool heater installation, automation system, cool decking and many other maintenance related jobs. They're very fast, responsive and have great prices. I will continue to use them on my personal home and all of my future real estate projects. Regardless of what your pool needs they will take care of you.
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Frequently Asked Questions
Do they offer same-day service when something breaks?
Yes; the company states same-day dispatch on every call.
Will they provide a written quote before repair work starts?
Yes; every pump repair comes with a written quote before work begins.
What pool equipment do they repair beyond pumps and heaters?
They service salt chlorine generators, automation and control systems, valves and plumbing lines.
Can they perform warranty repairs on Hayward heaters?
Yes; they are a Hayward Authorized Warranty Station for manufacturer-backed heater repairs.
Do they clean all common pool filter types?
Yes; they clean sand, cartridge and DE filters.