Claire Whitworth
They are so caring and patient for every customer both over the phone and in person. Thank you for helping diagnose and treat my pool. Next week is gonna be perfect swimming!
FeaturedPool & Hot Tub Companies in Vancouver, Washington
Haven Spa Pool & Hearth
Haven Spa Pool & Hearth
Haven Spa Pool & Hearth offers hot tubs, swim spas and pools in Vancouver, Washington, and provides spa and pool repair services. The company was founded in 1975 as Hot Water Doctors.
Business Highlights
- It describes itself as the Portland-Vancouver area's original wooden hot tub builder.
- It has an in-house service department.
- It backs all service work with a parts-and-labor warranty.
- It lists Washington license identifiers HAVENSP7706/HAVENSP776PO.
- It describes its service technicians as licensed.
Service Area
Portland, Clackamas, Vancouver and Salem.
Featured Local Business
Haven Spa Pool & Hearth is one of 3 pool & hot tub companies ProsGrade lists in Vancouver, Washington.
Featured
Featured on ProsGrade
Listing details
10 services listed, including Hot tubs, Swim spas and Pools. Open 7 days a week. Rated 4.7 from 177 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Haven Spa Pool & Hearth compares with the other 2 pool & hot tub companies on ProsGrade in Vancouver, using public Google ratings and review counts.
- Has the most Google reviews (177) of the 3 Vancouver pool & hot tub companies on ProsGrade.
- One of 3 Vancouver pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
10 services- Hot tubsArtesian, Nordic, Platinum Spas, Chill Tub Lite and Viking
- Swim spasTidalFit and Platinum Spas
- PoolsKona above-ground pools
- Spa sales, service and repair
- Swimming pool repairIn-ground vinyl liner and general pool repair
- Hot tub and pool installation
- Spa maintenanceCustom maintenance programs
- Water analysisFree professional analysis
- Chemicals and accessories
- Custom spa covers
Reviews
What customers say
Customers praise patient, helpful guidance with pool and hot-tub questions. One hot-tub owner credits Bobby and Calvin with helping after a heater-element failure; another says a loaned sump pump made draining and cleaning a tub easier.
Customer Reviews
Eric Shotwell
Gentleman at the front desk was very knowledgeable And helped me figure out what I had for fittings to hook to my pool.
Gareth Kautz
Bobby and Calvin were super helpful when my heater element went out on my hot tub. They helped me get the parts I needed right when I needed them. New filters and a heater and out the door with a quick fix! Amazing service!
:Aaron-joseph :Fisher.
I had the BEST experience at Haven Spa Pool & Hearth thanks to Calvin and Bobby! They went above and beyond helping me completely drain and clean a hot tub, something I had never done before. They even let me borrow a sump pump, which saved me hours of work and made the whole process so much easier.
As a complete newbie to pools, spas, and chemicals, I felt totally supported. Calvin and Bobby were incredibly generous with their time, patient with my questions, and so thoughtful and kind throughout the whole process. They had everything I was looking for and more, and made me feel like I could actually handle this on my own next time.
If you need anything for your pool or spa for products, advice, or just great people to work with, this is absolutely the place to go. Huge thanks to Calvin and Bobby for their kindness, professionalism, and for making what could have been a stressful day actually enjoyable! Thanks to them I can enjoy my clean and refreshed hot tub much much sooner!
Anna Anderson
This is a glowing 5 star review! This was our first hot tub purchase. We went to three different stores in a day with hearth and haven being the last. Our first store it felt like we were being helped by the stereotypical used car salesman so we left that one pretty quick. The second only sold one line of spas and were bound and determined to try to make us believe that no other brand was going to stack up against theirs. Off putting in its own way but not the end of the world. We left there with one of theirs in mind but wanted to see all three stores before making a commitment. We then went to hearth and haven. As soon as we walked in we noticed the genuinely relaxed, happy, confident atmosphere. Bobby showed us some tubs that were in our price range explaining in detail the attributes of each. He took the time to find out what was most important to us and didn’t try to steer us towards any particular tub except those we expressed interest in. Well it turned out that the Mac daddy of hot tubs ended up catching mine and my husbands attention and that’s what we went with. It is the single biggest and best splurge we’ve ever made on ourselves and I’m glad Bobby was there to help. We love the hot tub and feel very confident having all of the knowledge of the whole group at the store to help us through any future issues!
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Frequently Asked Questions
How soon does Haven respond to a service request?
The company says a service-team member responds by the next business day to confirm an appointment or gather more information.