Reba Ericksen (RKE)
These ladies are amazing! Identified the problem, ordered the new part and quickly got out to do the repair. Both Staci and Lola were professional and personable…a rare combination these days. I highly recommend this company
FeaturedPool & Hot Tub Companies in Vancouver, British Columbia
Puddle Pool Services
Puddle Pool Services
Puddle Pool Services provides swimming-pool and hot-tub care across Vancouver, including residential and commercial pool services. Its commercial work covers hotels, schools, gyms and communal pools, with weekly, bi-weekly or customised service options.
Business Highlights
- Its commercial technicians are fully insured.
Service Area
Vancouver, including Kitsilano, Point Grey, Dunbar-Southlands, Kerrisdale, Shaughnessy, West End, Yaletown, Fairview, Mount Pleasant, Hastings-Sunrise, Killarney, Marpole, Riley Park-Little Mountain and Renfrew-Collingwood.
Featured Local Business
Puddle Pool Services is one of 6 pool & hot tub companies ProsGrade lists in Vancouver, British Columbia.
Featured
Featured on ProsGrade
Listing details
11 services listed, including Pool cleaning, Pool maintenance and Hot tub maintenance. Open 7 days a week. Rated 4.8 from 53 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Puddle Pool Services compares with the other 5 pool & hot tub companies on ProsGrade in Vancouver, using public Google ratings and review counts.
- Ranks in the top half of the 6 Vancouver pool & hot tub companies on ProsGrade by Google rating and review volume.
- Has the most Google reviews (53) of the 6 Vancouver pool & hot tub companies on ProsGrade.
- One of 3 Vancouver pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
11 services- Pool cleaningweekly skimming, brushing, vacuuming, water testing and equipment checks
- Pool maintenanceyear-round cleaning and maintenance
- Hot tub maintenanceall major brands; water-quality and mechanical issues
- Pool openingscomponent reinstallation and water-chemistry balancing
- Pool closingscleaning, water balancing and covering
- Pool leak detectionprofessional equipment for pool-shell, plumbing and equipment issues
- Pool equipment repairpumps, filters, heaters, salt systems and automation equipment
- Residential pool servicesroutine service and deep cleans
- Commercial pool services
- Pool inspections
- Water feature maintenance
Reviews
What customers say
Customers praise professional, prompt service and thorough pool care. One customer says Puddle Pool Services was the only company they contacted willing to service an inflatable spa. One weekly-service customer appreciated reliable technicians and reports with task checks, notes and photos; after a poolhouse pipe-joint failure, staff checked the problem, shut off the pump and returned the next day to turn it back on.
Customer Reviews
Nick Reiach
We rented our house and needed a hot tub cleaning service asap. I called PPS and they responded to the urgency of our situation right away. Throughout the rental period PPS was extremely flexible and offered after hours contact through text. Their service is very professional and met the needs of an extreme picky house guest. I’d highly recommend them to anyone needing a hot tub cleaning service.
Guillaume Iacino
Puddle Pools might be the only company in the Vancouver area that services inflatable spas. I contacted five other companies, and they were the only ones willing to help. On top of that, they were professional, prompt, and reasonably priced, especially compared to how much others charge for leak detection in pools and hot tubs. I’d definitely use their services again.
Laurie McConnell
Our family just can't say enough good things about Puddle Pool Services. We had a terrible provider before - completely unresponsive, often a no show, chaotic invoicing, and no reporting.
What a difference with Puddle Pools! As soon as our account was set up we were on a weekly schedule and it was like clockwork! The technicians are completely reliable, thorough, and send a report after each visit with check marks for what was done for servicing, short notes, and pictures. Talk about over the top service.
This past week we had a pipe joint fail in the poolhouse and we were away. Our caretaker noticed it right away and Puddle Pools had someone out the next day to check and find out what they needed to bring the next day for repairs. They turned off the pump to protect it while the caretaker refilled the pool and then came back the next day to turn it on.
What could have been an expensive disaster was all taken care of. The stress relief this provided was huge!
We love, love, love Puddle Pools. Thank you, Travis!
Jonny Brown
Kat from Puddle Pool Services is great. She’s punctual, thorough and always does a great job. My pool and spa have never looked better!
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
How soon can Puddle Pool Services schedule pool service or repairs?
Regular service is usually scheduled within a few days; repairs or green pools often have same-day or next-day availability.
Can Puddle Pool Services work when the customer is away?
A customer can be away if the team can access the backyard.
Does Puddle Pool Services offer one-time pool cleaning?
Yes, one-time pool cleanups are available.
What equipment brands does Puddle Pool Services service?
It services major brands including Pentair, Hayward, Jandy, Polaris, Dolphin, AquaCal and Raypak.