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FeaturedTaking CallsPool & Hot Tub Companies in Victoria, British Columbia

ORCA Pool and Spa Service

Top Spot in Victoria Today 4.80 (18 reviews)(778) 837-0138

ORCA Pool and Spa Service

ORCA Pool and Spa Service provides pool and hot-tub service in Victoria, including pool installation, repair and maintenance. Its mobile service offers on-site troubleshooting and repairs.

Business Highlights
  • Mike holds a Master Technician Certificate in Gecko Spa Control products.
  • Mike previously served as service manager for Coast Spas and Arctic Spas.
  • ORCA guarantees its work.

Service Area

Victoria, Saanich, Duncan, Sooke, Cassidy and Cowichan Valley.

Featured Local Business

ORCA Pool and Spa Service is one of 6 pool & hot tub companies ProsGrade lists in Victoria, British Columbia.

Featured
Featured on ProsGrade
Listing details

9 services listed, including Above-ground pool installation, In-ground pool installation and Liner replacements. Open 7 days a week. Rated 4.8 from 18 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How ORCA Pool and Spa Service compares with the other 5 pool & hot tub companies on ProsGrade in Victoria, using public Google ratings and review counts.

  • Ranks in the top quarter of the 6 Victoria pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, at or above the 4.6 average of other Victoria pool & hot tub companies on ProsGrade.
  • Has more Google reviews (18) than 3 of the 5 other Victoria pool & hot tub companies on ProsGrade.
  • The only one of the 6 Victoria pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

9 services
  • Above-ground pool installationlayout, setup, plumbing and equipment connection
  • In-ground pool installationdesign, system setup and equipment installation
  • Liner replacementsvinyl pool liners
  • Heaters and pumpspool and spa equipment; supply, repair and installation
  • Sand and cartridge filtersinstallation, repair and replacement
  • Pool and hot-tub repairspump, heater and leak issues
  • Pool and spa cleaning and maintenancewater testing, debris removal, equipment checks and seasonal service
  • Hot-tub maintenancewater testing and balancing, filter cleaning and replacement, system inspections
  • Accessories, cleaners and chemicalspool and spa accessories, cleaning tools and professional-grade chemicals

Reviews

What customers say

Customers value Mike’s pool and hot-tub repairs and his explanations of chemical care. One customer also says Mike talked them through a simple tub fix over the phone.

Customer Reviews

Vivien Smith

Excellent service. He came and fixed my pool efficiently and knowledgeably. He then helped me understand the various chemicals and treatments required for pool maintenance in a way that was easy to understand. I can’t say enough about how helpful this company was.
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Natasha Picray

Wow, what an amazing experience with Mike! Very personable when called to see if he could come out to help troubleshoot and get our tub back up and running. Mike was able to talk us through the simple fix over the phone! In today’s world, this is great service! Definitely have him out when we need him in the future cheers to you Mike!
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Mandie Brown

We had a great experience with Mike! He did an awesome job getting my hot tub running perfectly and his prices were very reasonable. He took extra time to walk me through the chemicals and explain how to properly manage everything and answer any maintenance related questions I had. I feel so much more confident taking care of it now. It’s rare to find someone who is not only skilled but also patient and genuinely helpful. Highly recommend Mike to anyone needing hot tub service!
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Stephanie Kalabric

Mike is professional, caring, and highly recommended. Mike was absolutely fantastic! He helped me with my pool pump today and did an amazing job. He had actually offered to come out a few days earlier, but I couldn’t make it due to work — he was patient, reliable, and flexible the whole time. When he arrived, he got the job done quickly and within my budget. Beyond his skill, what really stood out was how friendly and caring he was. He could see how stressed I was and took the time to acknowledge that, which meant a lot. I truly felt heard and understood. It’s such a relief to find someone who not only knows what they’re doing but also genuinely cares about their customers. I’m so grateful to have found Mike and will definitely keep him on my list of trusted people to call when I need help. Thank you, Mike — I can’t thank you enough!
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Rose Abuleal

Mike is a true professional! He went above and beyond to fix our spa, and we couldn't be happier with the results. Not only did he demonstrate excellent technical skills, but his friendly demeanor and willingness to explain the process made the experience even better. Our spa is now working perfectly thanks to Mike's expertise. I highly recommend him to anyone in need of hot tub or pool repairs.
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Frequently Asked Questions

Does ORCA work on commercial properties?

ORCA offers pool and hot-tub service, swimming pool maintenance, upgrades, chemical service and liner replacements for residential and commercial properties.

What does ORCA include in a free estimate?

Its assessments are offered at no cost and explain the work, options and pricing before a project begins.