Business ProfilePool & Hot Tub Companies in Vista, California
Next Level Pool Service And Repair
Next Level Pool Service And Repair
Next Level Pool Service And Repair runs an owner-led pool-maintenance route from Vista, serving North County San Diego. It provides weekly pool care and equipment diagnostics, and has worked on North County pools for more than 15 years.
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Business Highlights
- The company says it is CPO- and CPI-certified and fully insured.
- It assigns the same technician on the same day each week and emails a photo report after every stop.
- New weekly customers get four free visits; the offer is limited to one per household, and pools must be swimmable to start.
- It has no contract on any plan.
- It says a skipped scheduled stop is free.
Service Area
Vista, Oceanside, Carlsbad, San Marcos, Escondido, Fallbrook, Bonsall and Rancho Santa Fe.
Active Business Listing
Next Level Pool Service And Repair is one of 10 pool & hot tub companies ProsGrade lists in Vista, California.
Active
Public local listing
Listing details
10 services listed, including Weekly pool service, Pool equipment diagnostics and Green-pool cleanup. Open 7 days a week. 47 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Next Level Pool Service And Repair compares with the other 9 pool & hot tub companies on ProsGrade in Vista, using public Google ratings and review counts.
- Has more Google reviews (47) than 8 of the 9 other Vista pool & hot tub companies on ProsGrade.
Services Covered
10 services- Weekly pool serviceChemistry, brushing, netting, basket emptying and vacuuming as needed
- Pool equipment diagnosticsEquipment checks and written findings
- Green-pool cleanupChemistry, brushing and filter work; usually three to five days
- Filter cleaningCartridge and DE filters; cleaned and reassembled with pressure logged
- Salt-cell cleaningScale removed from the plates
- Reverse osmosis and pool drainingMobile reverse osmosis while the pool stays full; partial or full drains when indicated
- New-pool startupsDaily brushing and chemistry during the first 28 days on fresh plaster
- HOA and commercial pool serviceWeekly or multi-visit schedules; chemistry logs
- Above-ground spa maintenanceWeekly chemistry, waterline wipe-down and filter-cartridge check
- Fountain and water-feature careTesting, balancing and keeping the water clear
Reviews
What customers say
Positive feedback points to helpful service and prompt problem-solving. One customer says James and his technician fit a pool-heater visit into a busy schedule within 48 hours, arrived on time and fixed the gas-odor problem in under half an hour. Two customers report significant problems: one says an agreed pump-related refund was not issued despite follow-ups; another reports plants around the pool were killed and workers used the hot tub while the customer was out.
Customer Reviews
Mr Anderson
JULY 2026 UPDATE - USAA is awaiting their response to their failed refund. Now they are making USAA wait for an answer. They know ALL of my contact info but do not feel like stepping up to refund me.
**UPDATE** No real phone call, just a blurb from the Yelp chat requesting my address. Let that sink in. They needed my address to drop off a check they promised before this new lie. They had no intention to help me at all.
Requested help with a split union nut on the pump outlet. Initially quoted at $750. They seemed confused and wanted photos. Now it is $256. I really needed help and agreed. I had contracted them 6 years to the week prior for a pump drive replacement, and I decided to trust them and pay in advance. My mistake for trusting them. It was the weekend and they needed to wait until Monday to get the parts. On Monday, they called and said the part they had in mind would not work, but said they could fix it better for an additional $200. That was too much and they offered a refund, to which I agreed. While at the pool store, they said they could fix it with the initial agreed price but I already had a brand new check valve in hand, and still requested the refund, to which they agreed. Two weeks later and no refund was issued and they never communicated anything with me. I asked about it and they said they would "doublecheck". Three days later and radio silence. I once again had to ask them about it. Now they say they were not allowed to send a refund back to the credit card. They asked if they could drop off a check. I agreed and said any day starting on Monday (It was Friday afternoon on Easter weekend.) They said "Let's do Monday" and I agreed. Guess what? Nothing. It's been another 3 days and I have not heard from them.
jennifer torres
The really helped me out. I recently moved in to help care for my grandma, she had let the pool go because it was too hard for her to care for. I explained the situation to Martha and she helped me out right away. She was very helpful and professional. The pool sparkles now and we can’t wait for the summer!
Rich turner
Have had intermittent gas odors around our pool heater for some time. We’ve had others look at the problem but they found no issues to repair. James and his technician, even though we were first time clients, fit us into a very busy schedule within 48 hours. They appeared on time and fixed the problem in less than a half hour. For me, that’s above five star work. Couldn’t be happier with the entire experience.
Ned Cramer
We had a broken 35 year old pool and needed help managing it until we redid it in a few years. James swung by and walked us through everything with a fair price. Installation was professional and quickly done. Even came with 2 months of pool cleaning service. Would definitely recommend.
Luna Babas
I trusted James with my property and he sent some new guys in who ended up killing the plants around my pool. Also told them I would be leaving for a few hours to run some errands and they took that time to take a dip in my hot tub. Caught it on camera while I was out, asked them about it and denied it until I showed them footage. One guy said "I make $1500 a day you think I care?" Awesome service guys...
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Frequently Asked Questions
Does Next Level Pool Service And Repair include routine chemicals in weekly service?
Routine chlorine, acid and balancing chemicals are included in the weekly rate. One-time treatments are quoted separately and done only with approval.
Are filter and salt-cell cleanings included in all of Next Level’s weekly plans?
They are included in Full Service; Chemical-Only and Standard Weekly plans quote them separately.
Does Next Level Pool Service And Repair handle all equipment repairs?
It diagnoses equipment and provides written findings, but says it does not hold a C-53 or perform work requiring one. That work goes to Pool-Clinic Inc.; customers contract with and pay the partner directly.