Business ProfilePool & Hot Tub Companies in Waxahachie, Texas
Crystal Clear Custom Pools
Crystal Clear Custom Pools
Crystal Clear Custom Pools provides pool service and repairs in Waxahachie, Midlothian, DeSoto and surrounding areas. It was established almost 20 years ago to meet a need for pool service in Ellis and southern Dallas counties.
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Business Highlights
- It lists license number TICL 276.
- The company says it is fully insured.
- It says it is a warranty station for Jandy and Pentair pool equipment.
Service Area
Midlothian, Waxahachie, DeSoto and surrounding areas.
Active Business Listing
Crystal Clear Custom Pools is one of 12 pool & hot tub companies ProsGrade lists in Waxahachie, Texas.
Active
Public local listing
Listing details
8 services listed, including Weekly pool cleaning and maintenance, Pool inspections and Leak detection. Open Monday to Saturday. 146 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Crystal Clear Custom Pools compares with the other 11 pool & hot tub companies on ProsGrade in Waxahachie, using public Google ratings and review counts.
- Ranks in the top half of the 12 Waxahachie pool & hot tub companies on ProsGrade by Google rating and review volume.
- Has more Google reviews (146) than 9 of the 11 other Waxahachie pool & hot tub companies on ProsGrade.
Services Covered
8 services- Weekly pool cleaning and maintenanceSurface netting, brushing the walls, steps and seats, vacuuming as needed, and weekly water testing and treatment.
- Pool inspectionsVisual and operational checks of the pool and equipment; a report with repair recommendations.
- Leak detection
- Tile cleaning
- Pool equipment repair and replacementEquipment repair, replacement and upgrades.
- Skimmer replacement
- Heater replacement and troubleshooting
- Pool remodeling
Reviews
What customers say
Customers describe the work as prompt or quick. One customer credits Robin with a detailed report, photos and time spent discussing recommendations; another reported more than two months of algae problems and said the technician did not brush the pool during service.
Customer Reviews
Dolores “The Mountains are calling” Offner
Jesus was a pleasure to work with he delivered as promised. I'm very satisfied with the work he and his staff did, and they got it done very quickly. No delays whatsoever. I highly recommend them.You will not be disappointed.
Mike Mendoza
Bryce has done a great job maintaining our pool. These folks live up to their name, Crystal Clear Pools.
Michael Crayton
Recently switched to Crystal Pools from several others. Extremely satisfied. Always prompt, courteous, and professional. Just had a pool moter replaced (see picture). Luke, the technician, was the greatest and did a spectacular job. I highly recommend for all your pool needs.
Nicolas & Adrienne Bradley
We have been using Crystal Clear Custom Pools for our pool cleaning and maintenance since we have moved here and are really impressed with the quality of service. Robin is so knowledgeable and answers my many questions I have every time I see him. We tried to use another pool service prior to Crystal Clear and we never received any feedback on what service they did. Robin leaves a detailed report with pictures and always takes the time to speak with me regarding any recommendations on what we need to get for our pool. It's the people and quality of service that make a company great. I like that we don't have a bunch of different people cleaning our pool but consistency with the same person. I highly recommend this company.
Kevin at ShedTesting
Absolutely ridiculous, 2+ months of algae issues because they don’t know what size my pool is. Then the tech can’t even be bothered to brush the pool while he services it. These photos are what they sent me to show how they cleaned my pool. Absolutely would not recommend, stay away from this dysfunctional company.
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Frequently Asked Questions
How long does a pool inspection take, and when is its fee due?
An average inspection takes about an hour, and its fee is due upon completion and submission of the final report.