Showroom specializing in hot tubs and swim spas with guidance on model selection, delivery coordination, and start-up support. Canadian-made options available Serving homeowners across Welland, Ontario.
Dedicated hot tub and swim spa outlet with a helpful showroom team, Canadian-made options, and support from selection through start-up Local experience that helps homeowners across Welland, Ontario compare a more region-aware provider.
Serving Welland, Ontario and surrounding Niagara communities.
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Hot tub and swim spa sales, product demonstrations, delivery coordination, basic start-up guidance, water care supplies, and post-purchase support.
Customer feedback highlights friendly, knowledgeable staff who guide buyers from selection to start-up. Reviews frequently note clear communication, patient answers to questions, and helpful after-sale support. Several comments mention smooth delivery and setup, plus quick resolution of minor issues. Shoppers also appreciate the range of models and finish choices.
Wonderful sales support from Mary Ann - we got what we wanted and help get the colours for the concrete and pool sorted out. The concrete crew was awesome, even though we had a little finishing issue due to weather, and we worked it out with the management team; was greatluy appreciated. Today Nathan was out to fix some clips that were broken when the tub was delivered, and he was very knowledgable about the tub and water chemistry. This is the place to purchase a tub if you are looking.
You won't go wrong dealing with MP Paradise Hot Tub & Swim Spa in Welland. Maryann and Paul are amazing and make you feel like family. I've dealt mainly with Maryann. She really is amazing! Not only is she so kind, she is extremely knowledgeable. I am so happy I found them. You will be delighted with the selection and service!
Had a service situation a week after getting the tub Nathan fixed me up in 10 minutes magical thank you Nathan. Great job.
Hot Tubs, Swim Spas for your home. Great sales people to help suit your needs. Lots to choose from and good prices.
From our initial inquiry to the endless visits asking questions we decided on making a huge investment and purchased a swim spa. Maryanne from the merritville location was amazing, the delivery and installation was seamless. Amy and Jacob were awesome to deal with as well and came back out once it was up and running to program and go over the tub with us all!Fantastic experience from start to finish, thank you Paradise Pools!
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