Surfside Hot Tubs

I finally have a working hot tub again!??This man definitely knows what he is doing, has the experience, knowledge and will educate you on prevention issues as well once the jets start powering bubbles!!!!! It's time to play again thanks to the Hot Tub Doctor??

I paid Jeremy and he agreed to apply leak sealant in my hot tub. However, after a month and no response, I reached out. He said it took longer to get the product and would be out the next day. That was nearly 2 months ago and he has not responded to my calls and texts.

Hired this company and for two months he part swapped my spa bit by part instead of diagnosing the issue and fixing it. He is a part swapper not a repair man. It cost me $1300 in parts: 3 pumps(one he burnt out a brand new one hooking it up) a board that cost me $600 and took All The functions away on my spa(don’t think the issue was a bad board) he said the new board would fix it all. It Didn’t work. Now the only pump that did work before I hired him don’t work anymore and a new one that does work, after a week of using the spa a main jet, the large low jet suddenly started to spray water so hard to knock my 9 year old son off his feet! Thank god he didn’t hit his head and drown!! When I called him he told he said “I should have bought an smaller pump” But this is the pump he sent the link for me to buy as a direct replacement! So now the pump sprays water so hard to sprays out of the tub like a fire hydrant. So After two months one pump of the 3 he replaced works like massive drain! The board don’t work proper no heat, no filter will run unless you manually turn it one a few times a day and it’s so weak it don’t draw anything in. And of course He now won’t return my calls or text. He has left my spa with it’s panels off leaning against it. All the trim off and rain water leaks into all my new parts. I had to hire a new person to fix all his issues. Beware.

Asked Jeremy for service advice of servicing my old tub vs. buying a new hot tub. He told it like it was; and provided good options and ideas on making the right decision. I'll be keeping his number handy for when I need honest reliable service, hopefully not too soon though. Thanks Jeremy!