UV Pools

UV pools is a fantastic choice for your pool reno. We had a tired liner to be replaced and they ensured everything was in working order, walked us through all our options or add-ons and were always quick to respond to any communication, even post install. When crews were on site they were quick, respectful and even went above and beyond to help me fix a related issue that was not in the project scope. This is who you want to do your pool - I'm so happy with mine and my experience!

From beginning to end it was a complete pleasure to have Uv Pools install our new liner. Dale and Julie were always available to answer any questions we had in a timely manner. The teams were very respectful of us and our yard ensuring cleanups were completed each day. The process was quick and efficient with daily instructions of what to expect for the next day of work. The teams were extremely knowledgeable and answered any questions we had along the way. Now we are looking forward to the warm weather arriving and enjoy the refreshing new look of our 21 year old pool. Summer of 2025 is starting off with a bang!

When we bought our House in the fall of 2017 we were told that the pool liner was replaced in 2015. When we opened the pool in the spring we realized that the company that had done it had done a very poor job. Flash forward to spring 2020 and the liner was falling apart. We made the tough decision to get it replaced even though it was only 5 years old. I got a number of quotes from pool companies in the city and it was clear to me that Dale and his team were best suited to take care of us! They found that our old liner had been cut to fit and it still wasn't even fitting properly. We had them restore the crumbling pool floor, replace the liner, skimmer, jets and pluming. They carefully measured our pool and had a liner made it fit perfectly with no cutting. When they installed it, it fit perfectly and looks amazing! They brought our 1970's pool back to its original charm, but likely even better than when it was new! We couldn't be happier with Dale, Julie and the entire team at UV Pools for the amazing job they did. They worked to stay within our budget and and the finished product turned out better than I could have imagined. We are so happy we went with UV pools and will definitely use them again for any of our pool needs.

USE A DIFFERENT COMPANY BUYER BEWARE SUPER SLOW AFTER SERVICE I had UV Pool Come out June 26th 2020 to install a new liner amongst a few other things. One of the employees who was working on the staircase drilled 3 EXTRA holes in the staircase/concrete that caused the pool to leak for well over a month because UV was to busy to come back or just simply didn't care. I lost the water I paid to trucked in, the chemicals and my yard was soaking wet for well over a month. Dale doesn't seem to care about any of the above and thinks that's apart of the process and I shouldn't be reinstated for my loss of water, time and chemicals. The day after the install I called and left a voicemail first thing in the morning because the chlorinator that Dale installed was leaking in THREE spots and I thought that's why I was losing 2 inch of water out of my pool a day to only get an email back four days later asking for a 5 star rating on google and the rest of the money owning. Long of the short Dale is saying the holes in the staircase must be a manufacture defect and they were always there. ( I HAVE THE EMAIL FROM HIM STATING SO) I've never had any issues with my staircase and I literally passed Jordan an extension cord to plug in his drill to install a new bottom staircase cover. Jordan was working on my staircase installing a new strip along the bottom of the staircase and guess where i have 3 issues. Even though I have It all on camera and photos of the staircase the day before with ZERO holes. I was there with my brother watching/helping from start to finish and Dale won't accept his team made a mistake. UV Pools will supply and install new stair sealing and terminating strips to ensure that your new pool liner is watertight. The supplied product will include two (2) sets of gaskets, three (3) piece sealing strips, and three (3) piece covering strips that work to conceal screws. During this process, we will accurately drill the blank strips out to match them to the original factory screw hole locations. BUT WAIT IT GETS WORSE... Dale used the WRONG PRODUCT TO PATCH the staircase/concrete and told me how great of a patch it is. I asked Dale what he patched my pool with and his response was "I have no idea" Sure enough his team used the wrong product to patch my pool. Dale consulted with the manufacture and another pool company (KREVCO) on how to patch the staircase/concrete they drilled into 3x. Dale now wants to come back for the third time to re drill the product out and re re patch the staircase/concrete. Dale's STORY HAS CHANGED LITERALLY THREE TIMES NOW and is currently a legal matter. Luckily enough I only put half the money down with this CROOK. I have caught Dale in five different lies and is it hard to do business with someone you CAN'T TRUST. Dale came to my house at 930 pm Monday night to collect the rest of the money. I said to Dale you're here to smooth talk me and collect the rest of check not to make these issues better. Dales response was "No that's not why I'm here" i asked why are you here then and he remained quite. why else would you show up a month and a half later at 930pm... Dale isn't willing to budge on price or take responsibility for what his crew did and thinks I should carry all the risk with potentially having to replace the concrete stairs after his crew drilled into the staircase 3x. New stairs are only $8000-$10,000. *** I ADDED A PICTURE TO SHOW NO HOLES ON THE BOTTOM OF THE STAIRCASE BEFORE UV POOLS CAME TO INSTALL.DALE STILL WON'T OWN UP TO THE DAMAGES.

The experience with UV Pools was phenomenal and flawless. Their professionalism and hard work was incredible. I had one consultation with the owner, Dale, he took great care in figuring out what we needed, he answered questions clearly and drafted up a quote. Once we hired them they were able to get to our house a week earlier then expected and the UV Pool team was amazing. They worked hard, enjoyed our kids and dog, and had everything done in a week. Every promise given was kept and our pool looks beautiful. They cleaned up the site, explained how to use our new skimmer, pump, etc. and were a joy. I wouldn't hesitate a minute to use them again...in fact, UV Pools will be the company we will continue to deal with. Highly recommend hiring them. Awesome work! Enjoy the photos...before...during...and after!