New Spaces Design-Build Remodeling

New Spaces remodeled my kitchen and mudroom back in 2012, and I loved the results. What truly sets them apart, though, is what happened years later. In 2024, I experienced a plumbing leak that caused water damage to my kitchen ceiling and floor, all during an incredibly difficult time for my family. I reached out to New Spaces hoping for a referral or some guidance, and I was honestly blown away by the response. Jennifer McClellan immediately stepped in, arranged for my ceiling repair, and personally helped me select new flooring. She even advised on color choices to modernize the kitchen while ensuring it flowed with the rest of my home. I included a picture with the new floor that I love! The end result was fantastic, but what meant the most was the unexpected care and support so many years after my original renovation. That level of customer service is rare. I am deeply grateful and would highly recommend New Spaces to anyone considering a home renovation.

New Spaces remodeled our kitchen, laundry, and powder room in 2024. Every step from consulting to project completion was clear. Our team from New Space was great: Jennifer, Jayme, Ed, Tate and the demo person. We really appreciated the collaborative / consultative design approach. They listened to us and made recommendations based on what we were looking for. We felt like we were a part of every step of the process through to completion. We even had one issue arise completely outside of and unrelated to the project and their team jumped in to help resolve it. Above and beyond expectations. Glad we finally did this project, and glad we chose New Spaces.

New Spaces finished our lower level in 2014 adding living space, office, laundry room, bathroom & storage. Everyone (especially Jennifer, Amber & Ed) was wonderful to work with and had the highest standards in making sure everything was executed timely and with the highest quality! We strongly recommend New Spaces!

In the late summer of 2016, we decided that we were way overdue to remodel our kitchen and bathroom. We came up with a general plan and had three different contractors bid on our concept. During this process, a co-worker told me that New Spaces had recently remodeled their kitchen. They invited us over to view the remodeled kitchen and told us how great it was to work with the New Spaces team. Even though we were ready to pick one of the other contractors, we called New Spaces to have them come out for an interview with us. Jennifer McClellan visited with us that next week and it was immediately clear to us that New Spaces did things differently than the other contractors that we had interviewed. Based on this interview, we put our decision on hold so we could see what the New Spaces designers would come up with. Several weeks later we met with the New Spaces designers (Jayme and Kerrilynn) and they presented three different designs to us. The first was based on our original concept and was similar to what the other contractors presented to us. Then they presented the second design and it took both of our breaths away. It was a wide open concept which would remove all of the walls that separated our kitchen from the dining room and living room. This was something we hadn’t even considered. The third design was also based on the wide open concept. We worked with Jayme and Kerrilynn during that meeting to combine portions of the second and third design to come up with a preliminary design. We decided right then that we would hire them to complete the design and come up with the final cost estimate. A few weeks later the final design was complete and the estimate was in our ballpark, thus the decision to go with New Spaces was an easy one. Because this was a major remodel, we lived in our lower level for the three months that it took to complete this project. During the remodel, we would get a weekly email from Sara, the scheduler, that detailed the work was going to be performed during the week. When we did have a couple issues during the remodel, Sara always quickly addressed them and communicated the path forward. There is no way I could come up with enough compliments for Ross, our lead carpenter. He was awesome to work with and it was obvious to us that he took immense pride in his work. The completed project looks even better than the design that was shown to us when we met with the designers. Now when we have our immediate family of 15 over for dinners, we can all be on the main floor. We usually have our 6 grandsons eat at the beautiful kitchen island while the adults sit at the dining room table. If you are planning to remodel, I highly recommend that you meet with New Spaces!