Versatile Renovations

I recently hired Versatile to renovate my ensuite. While most of the workmanship was satisfactory, I experienced several issues with the planning and quoting process. During the estimate, I was told the shower would be 36” square, but the completed stall actually takes up 40”, which now protrudes into my small bathroom and leaves no room for a towel bar at the end of my cabinet. This significantly affected the functionality of the space. I also found the quote misleading, as it did not clearly outline which major materials were excluded. When I asked the office to review the estimate with me so I could budget properly, it was not mentioned that I would need to pay the glass company directly for the shower glass. The quote stated “install Wedi shower system with base and walls,” which I reasonably understood to include the glass enclosure, but this ended up being an additional $3,000 expense. Finally, the crew discarded the packaging for a towel bar that ultimately couldn’t be used, which means I’m unable to return it to the wholesaler and am out another $70. I emailed to see if they could assist with this, but did not receive a response. Aside from the size of the shower, the renovation itself was acceptable and the crew members worked hard to complete the renovation in a two week time frame, but clearer communication and more transparent quoting would have made for a much better experience.

Versatile Renos was fantastic to work with from start to finish. The team that completed our bathroom - Humberto and David - were incredibly respectful of our home and truly listened to what we envisioned for the renovation. Their craftsmanship and attention to detail were impeccable, and they checked in with us at every stage to make sure we were happy with the progress.  Additionally, their project manager, Mark, was at the jobsite numerous times throughout the days to oversee things as well. They were so accommodating to our needs and looking to ensure our vision was carried out to completion. We are absolutely thrilled with our new bathroom and with the professionalism of everyone at Versatile Renos. They’re an outstanding company, and I would highly recommend them!

I'm so pleased with the service from Versatile. Josh was very professional in letting me know that my leaking taps may correct themselves in the spring. He installed two shut off valves for the outside water and said if my taps are still leaking in the spring he would come back and replace them as they are quite expensive. He also removed an old water filter system that we didn't use. The overall experience was exceptional and Josh was very tolerant of my pups. Thank you Josh!!

We had an upgrade and Versatile Renovations knocked it out of the park!! Josh was incredible and worked so hard to give us what we wanted and went over the top with extras. And as a cherry on top, we have no clean up after they left. We absolutely love our new-old home!

Versatile Reno has the best team . Sam, Evan and Josh were truly very professional, organized, and extra helpful in guiding me along the way of my recent bathroom Reno that is almost complete. They sure have done more than a perfect job and I certainly would recommend this amazing team to anyone wanting to have a wonderful remodeling of their bathroom. Thank you Sam & Evan again and thank you Trista and Mark for coordinating everything. Simply a perfection .