Pro Business

Matrix Basements

Grand Rapids Renovation Contractors
Ranked #2 in Grand Rapids | Grade A
4.90 (64 reviews)

Matrix Basements

Matrix Basements specializes in transforming underused basements into comfortable living areas through a guided design-and-build approach. The process emphasizes planning, selection support, and coordinated construction for predictable results.

Why Homeowners Choose This Business

Streamlined design-to-build process, clear communication, coordinated crews, and organized project management. Options for cabinets, countertops, flooring, and fixtures help match style and budget while keeping timelines predictable.

Service Area

Grand Rapids and surrounding West Michigan neighborhoods.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Holds a strong position among local competitors.
  • Performs at or above the local average for Google rating.
  • Shows review activity that is competitive for this local market.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Basement Finishing
  Installations
  Basement Remodeling
  Basement bathroom addition
  Basement bedroom build-out
  Basement office renovation
  Home gym build-out
  Laundry room installation
  Basement design services
  Basement Flooring Installation
  Trim And Carpentry
  Basement project management
  Entertainment room build

Basement design and finishing; layout planning and CAD drawings; framing, electrical, plumbing, and HVAC coordination; drywall and painting; flooring, cabinetry, and trim; bathroom additions; bedroom and office build-outs; laundry rooms, gyms, and media areas; product selection guidance and project management.


Recent Reviews

4.90

(Based on 64 reviews)

Recent reviews highlight organized project management, friendly and responsive communication, and on-time completion. Homeowners frequently mention clear planning steps, helpful design input, and smooth coordination of trades. Many note clean workmanship and a finished space that aligns with the original vision and selections.

Google Review
Bonita Porter on Matrix Basements

Matrix did an amazing job remodeling our entire basement. (Consultation, design, CAD drawing, construction, enjoy)
Everyone on the Matrix team was responsive and diligent in making our dream basement a reality. We added a bedroom, designated office, full bath, home gym, laundry room and entertainment area.
We chose between several available options of cabinets, countertops, flooring and fixtures. We also had some custom work done. We purchased the materials and Matrix installed. We were able to complete the project on budget except for a couple things we chose to add on and finished within the time frame quoted.
I would like to thank Chad (Owner), Ivan (Project Manager) and the rest of the Matrix team for making our remodel stress free, functional and beautiful.
We are very happy with our finished basement. We cannot wait to enjoy it. We recommend Matrix for all your basement remodeling needs.

Google Review
Holly Cummings on Matrix Basements

We had a very positive experience with Matrix. They gave us a good price for our project, finished the project on time, and every crew was very professional. Our project manager, John, was a pleasure to work with as well. The finished project is beautiful!

Google Review
Jim Lesar on Matrix Basements

We had an amazing experience with Matrix Basement from start to finish! Every single person we worked with was friendly, professional, and genuinely invested in helping us create the basement we envisioned. The planning process was incredibly easy and straightforward — they walked us through every step, offered great suggestions, and made the whole project feel simple and stress-free.

The quality of the materials they use is outstanding. You can really tell they prioritize durability and craftsmanship, and it shows in every detail of the finished space. Even better, the entire project moved so quickly without ever feeling rushed. They stayed on schedule and delivered exactly what they promised.

Working with Ivan, who was our main contact during the renovation process, was super helpful throughout the entire process. He consistently advocated for us and made sure we got the best value for our investment. His guidance and communication made a huge difference, and we couldn’t be happier with how everything turned out.

We absolutely recommend Matrix Basement

Google Review
John & Cristy Tolibas on Matrix Basements

We are beyond satisfied and happy with our newly finished basement! It’s always been a dream for our family to have a finished basement in our home as we have never had one from our previous homes. Thinking of trying to find different contractors to work on different things for us, the thought of it seemed impossible with our busy schedules. Getting a door ad from Matrix was such good timing & an instant solution to our problem. From the very first call made to schedule a consultation to the actual consultation meeting, everyone at Matrix has been delightful to work with! They truly cared about our schedule and made sure to work with us constantly on it.

The best part of our experience was our coordinator, Ivan P! He literally held our hand through the entire process. Even moving around schedules to work with ours. I could always count on him to respond in a timely manner and answer my many questions and address our concerns. If there was something that needed to be fixed, we always saw him show up instantly to make sure it was taken care of. We had a little hiccup with the shower panels we ordered and the contractor they had was very honest with us and wanted to make sure that he set up quality work for us, even their 1 hour drive to our home, he suggested that he would wait for our re-order and just come back.

What a great experience! It truly feels like another new home for us. Their work is impeccable and their shining customer service with their entire team is what made it all worth it to us. Thank you, Matrix!

Google Review
Eseoghene Odhu on Matrix Basements

Matrix Home Solutions recently completed my basement renovation, and I am beyond impressed with the results. From start to finish, they exceeded my expectations, delivering top-notch service and quality. One of the standout aspects of this experience was having Ivan Palacio as the project manager. Ivan is truly an outstanding professional. His attention to detail, communication, and commitment to excellence made the entire process smooth and stress-free.

Ivan consistently went above and beyond to ensure that every aspect of the project was handled with precision. Whether it was coordinating with the crew, ensuring the materials arrived on time, or providing me with updates, Ivan was always on top of things. His knowledge and expertise were evident from the first meeting, and his dedication to delivering the best possible result never wavered. Ivan genuinely cared about my vision for the basement, and he worked tirelessly to bring it to life.

The quality of work that Matrix Home Solutions provided is unmatched. My basement has been completely transformed into a beautiful, functional space that I now love spending time in. The craftsmanship is excellent, and the entire team was professional, respectful, and efficient.

If you're looking to get your basement done the right way, Matrix Home Solutions is your go-to. And if you’re fortunate enough to have Ivan Palacio as your project manager, rest assured you are in excellent hands. Ivan is the person you want leading your project, ensuring everything is done to perfection. When it comes to top-quality basement renovations, Matrix Home Solutions is the only choice!

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Frequently Asked Questions

They focus on full basement finishing and remodels, including bedrooms, offices, bathrooms, laundry areas, gyms, and entertainment spaces. Projects typically include design planning, material selections, and coordinated construction across trades.

Projects start with a consultation to discuss goals and layout options. From there, the team develops drawings and helps with selections so the build follows an agreed plan and timeline.

Yes, reviews and project examples reference full baths and bedrooms as common additions. The team coordinates the necessary trades to meet code and integrate plumbing, ventilation, and egress requirements.

Customers report regular updates from a project manager and professional crews. Progress is communicated at key milestones to keep the schedule and scope aligned.

Yes, homeowners can choose from a range of cabinets, countertops, flooring, fixtures, and finishes. Guidance is provided to match style, durability, and budget for the space.
 Verified Listing

Opening Hours


  • Monday 8:00 AM – 8:00 PM
  • Tuesday 8:00 AM – 8:00 PM
  • Wednesday 8:00 AM – 8:00 PM
  • Thursday 8:00 AM – 8:00 PM
  • Friday 8:00 AM – 8:00 PM
  • Saturday 9:00 AM – 3:00 PM
  • Sunday 10:00 AM – 4:00 PM

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Business Details


Business Rating
4.90 (64 reviews) Pro Business
Address
400 Ann St NW, Grand Rapids, MI 49504
Phone
Business Type
service

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