Houston Remodeling Contractors

This contractor was extremely unprofessional. Instead of addressing issues calmly, he became rude and confrontational. Simple questions were met with attitude, and accountability was nonexistent. If you value professionalism and respectful communication, I suggest looking elsewhere.

I used Houston Remodeling Contractors after the freeze in 2021. This was my first experience going through something like this, and I'm happy that I found this company. The owner, Robert, was always available when I needed him, and he always came by my location to make sure the work was being done correctly. I would highly recommend this company to anyone looking for a professional job done right.

I worked with this company to have my mom's restroom remodeled at her house. The owner, Robert made it seem as if his workers were all in house and communicated that the restroom remodeling would take up to 2 weeks. Come to learn that he was contracting in workers who did a great job on the restroom but in terms of the deadline presented it took roughly 3-4 weeks. There was lack of communication on Robert's behalf and he lacked professionalism. To the point where the question was brought up on if he should continue on with the project. He even tried to force a tub of his choosing that was not signed off on to be installed. If we could have worked directly with the staff in which he hired in and not him, that would have been ideal. In response to Robert's false accusations regarding my family. That is not TRUE as "my family" did not eliminate me from the project as I was still heavily involved just chose not to interact with him due to his lack of professionalism. If you read the reviews below, other people too have experienced the same working with him. My mom as well spoke on how unprofessional he is but she wanted to keep the peace. It's is not true to say that I wanted to sabotage the project considering I paid to have the project completed. Based off my experience working with Robert Campbell who even went as far as to ask what I do for a living during the first initial encounter which was inappropriate. He is very condescending and I do not recommend working with him nor his company and I can speak on behalf of my mom/my family who feels the same way and would not recommend this company. In reference to my family dealing directly with him, it was my mom, who ran all communication passed me before decisions were made with ensuring Robert communicated to us all via a group message since he could not be trusted. I hope that no one else has to experience what we experienced working with him.

Owner Robert Campbell and his crew did an amazing job with the repairs on my home! From the plumbing to the drywall/rebuild/painting. Mr. Campbell was very professional, knowledgeable, and prompt when addressing my home needs. I was always notified promptly, his team was very efficient and all of the repairs in my home look amazing. I highly recommend HRC, and will definitely use them in the future!!

Overall, one of the best experiences I've had with a remodeling contractor. Recommended. We're very excited about our remodeled bathroom. Original issue. In the Full bath: Bathtub rusted through, and return on tub had leaked at some point. The plumbing was old too. The entire tub, surround, and plumbing needed replacement. Half Bath: leak from roof line caused water damage on drywall near bottom wall of the half bath. Required some new drywall, trim, and both bathrooms needed to be repainted. Scope of work. Demo the tub and tile, remove and dispose of old tub. Install valve for local water shutoff. Install new plumbing behind wall, install new tub, drywall, trim, tile surround, and paint. In half bath: install replacement Drywall, trim, and paint. Communicative. Robert answered calls and texts promptly, and was able to get back to me very readily. When a sub contractor was scheduled to arrive, he would always notify me of the date and estimated time. Sub contractors were generally on time. One or two were an hour to 1.5 hours late, but other than those, they were on time. Flexible. Scheduling was easy to manage. When I had certain days around the holidays where I would be on vacation, these were scheduled around. Work was performed near the second half of december and into January. Even during this busy time of year, they were able to fit us in. Workers never came in on Sundays, which was good I guess. Gave us some time to recoup, especially if more work was going to be done Monday. Worked efficiently. Sub contractors would stay into the evening as required, working as late as 7 or 8pm. This was to my preference as I knew they would be able to get the work done quicker, and have to spend less days per trade. Sub contractors worked quickly, but did not compromise the quality of work. Used proper materials. Materials (from my very spare knowledge) were fairly good. Water resistant backer board was used, with a water protectant adhesive. Any wood structure that was installed was treated wood. Base (non-upgrade) options for paints were eggshell or semi-gloss, and we were allowed to pick any color for each room. New bathroom hardware was a matching set, which was nice, because we were later able to order matching towel bars. Accomodating. When pointing out concerns or issues, Robert was able to not only understand the problem and the fix, but also suggest viable alternatives. For example, the tile alcove had rough edges, and the edges were unpainted. Not a huge issue, but Robert suggested a light sanding, and water resistant paint. This turned out to be a perfect fix. Also, for final touch up, there were a few areas that I realized were not fully caulked or caulked correctly, and these were resolved quickly and fully. Went the extra mile. Plumbing was upgraded to PEX (flexible water supply tubing). Valves were installed to shutoff the plumbing before the shower / tub, and an access was added in the drywall (nice!). Painter also painted inside of our towel closet in the bathroom, which was previously a disgusting yellow color, is now a bright white. Glass Shower door and panel, for a really clean look. Finished on time / early. Took them a few days shy of the 25 allocated to finish the job, and that was during the holidays. English speaking. Every sub-contractor had at least one english speaking member, which made conveying concerns, problems, and asking questions fairly easy. Dirty but clean (at the same time). With our bathroom being second story, I expected some dust, but over the course of the construction, the carpet on our stairs and landings (which, granted, was already stained in a few places), got pretty unclean, both from dirt patches, and few small construction adhesive patches. The painters were really good about covering up the floor and carpet while painting though. Robert, and his company are upstanding however, and refunded more than enough to compensate for this. I'll be scheduling a carpet cleaning here soon. I've attached some pictures of the finished work.