Local renovation and restoration contractor helping Lethbridge property owners repair and rebuild after damage, as well as update interiors and exteriors.
Local crew with experience in restoration-driven renovations. Clear options and coordination during stressful events. Work guided by applicable building practices and attention to underlying issues discovered during repairs.
Based in Lethbridge and working across nearby southern Alberta communities.
Services include interior and exterior renovations, water damage repairs and rebuilds, leak investigation and fixing, drywall and painting, flooring replacement, bathroom and kitchen repairs, and door and window replacements.
Reviews frequently mention responsive scheduling and quick on-site support, especially after floods and leaks. Many customers highlight courteous communication and thorough explanations of options. Feedback also notes solid workmanship in drywall, painting, and rebuild tasks, with several naming team members for going above expectations. A smaller number of reviews mention timelines extending longer than hoped and occasional job-site protection concerns.
Ethically based high standards: Jason's team went above and beyond when our undiscovered low-slope roof for an add-on room required a different solution than what was approved. Once underlying rot was also then discovered, Jason refused to just follow course, but instructed his team to obtain different and corrected supplies to repair the roof first and follow industry standards in shingling low slope roofs - even though insurance was closed and these changes were not yet approved. With severe weather making it impossible to wait, Jason and his team applied the correct solution. With roofing and repairs being invisible to most home owners, it is critical that trusted contractors be known and Jason's company and leadership has proven to be just that. Very, very appreciatively did we avoid further problems if not repaired correctly, as it was.
Dan did an amazing job finding the cause of a leak and fixing it all so it was like it never happened. I would give them more stars if I could. Big thanks to Dan and Rocky Cross Construction you guys are the best.
Thank you to Rocky Cross Construction for their incredible work on my home. From basement flooding, to bathroom replacement, kitchen fixes and today and complete replacement of an exterior door, their staff and workmanship is commendable. Thank you to Jason, Jayme, Kyle, Jay and Amy!!!
We called Rocky Cross after we found flooding in our store. Their people were on the job within the hour providing equipment and giving us our options. They were polite, professional and thorough. We were delighted to deal with them in the midst of our chaos and would highly recommend them to anyone else facing similar situations.
I used Rocky Cross after a significant house flood just over 2 years ago. Here are my pros and cons.The pros:1. Admin staff communication.2. The drywall and painting part of the repair work was actually quite good.The cons:1. It took 11 months to do the repair. Nearly a year for a repair that amounted to less than $30k.2. They ruined my wooden staircase (didn’t bother to cover while going up and down in work boots - granted they did pay someone to fix the stairs after MUCH pushing and the repair was excellent)3. They re-flooded my house during the final clean, and had to come back to replace even more drywall.4. The finishing carpentry and attention to detail were absolutely awful. (Curtains hung 6” from the ground, random plug-ins put in upside down, no anchors used in anything screwed back into drywall…the list goes on) I’d be embarrassed if this was my quality of work.5. Communication with the foreman was shockingly bad.6. Magically, after years of living in the house without having any grout issues in the tile floor, somehow the grout was all coming up between the tiles on non-flood affected floors, after their year of working here and walking around the house in work boots. When brought to their attention I was told “we don’t do tile” and “that’s normal wear and tear. It’s your responsibility to fix.” Just wild timing how that flooring fell apart, I guess.7. Re-installing all of the trim, without it being painted, still damaged, upside down, etc.8. Using finishing shortcuts like clear caulking where a cupboard meets the dining room floor, so they didn’t have to fill the gap more appropriately by cutting the floor board correctly.9. Now, just over a year from the repair being complete, the laminate flooring is coming apart and the shortcuts in flooring are showing (ie. Floorboards sliding and showing 6” gaps, floorboards having 1/2” gaps at edges). Prior to this, through years of home ownership, I didn’t have one issue with a single floorboard. Now it looks like I’ll have to re-do half of my dining room. It’s just shoddy and lazy workmanship.I’m pretty surprised by all of the 5 star reviews to be honest. I’m not sure how my experience was the complete opposite to so many of these other customers. I would shop around before considering these guys.
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