Construct Associates, Inc.

I want to share my story because I would have been a returning client however I experienced terrible customer service working with Stephen. I’m not sure what’s going on over there, but the proposed designs for my renovation project had several elements that I did not ask for. The interaction between the designer and Stephen was awkward, no one seemed prepared or took my tight deadline for the project seriously. What’s more shocking is what I was charged for the designs I was presented with. When I asked for an itemized bill, there was no response. $1700+ for an incompetent design proposal is ridiculous and unexpected. In my experience, Construct Associates lacked communication, attention to detail and basic customer service.

We wanted more light in our living room and the folks at Construct designed a wall of windows that fit the décor and angles of our room beautifully. We were impressed with how well everyone on the team worked together and with the high quality of workmanship they exhibited. The dusty mess we anticipated never happened. Our furniture and floors were covered with plastic and cloths and a vac was used to clean up. The living room was less dusty when they left than when they arrived! We recently had an energy audit done and the thermo sensor indicated that the windows were installed well and that there was no air leakage. We are VERY pleased with our windows and feel fortunate that we followed a friend's lead to use Construct.