Changing Spaces Ltd

We hired Darrell and Changing Spaces for a bathroom renovation and a bedroom window replacement, and unfortunately, it turned into a highly frustrating experience. What was quoted to be a 6-week project dragged out to 19 weeks due to poor planning, mismanagement, and a lack of accountability. Communication with the owner, Darrell, was a major issue throughout. He was inconsistent and frequently contradicted himself — telling us one thing, then saying something entirely different a week later. He rarely followed up in writing, preferring to call after emails, which made it difficult to hold him accountable of what had actually been agreed upon. Many of the delays stemmed from a reactive approach to the entire project. Instead of proactively coordinating trades and materials, Darrell often waited until the day before a task to arrange things, leading to unnecessary downtime and rescheduling. He wouldn’t inspect the work after one trade or step was completed, and only showed up on the morning the next phase of work was to begin — often resulting in further delays when issues were discovered too late. It felt like we ended up having to manage a lot of the project ourselves and performing basic quality control ourselves. When we would bring these defects up to Darrell, instead of taking responsibility, he deflected blame onto his workers or subcontractors. Often stating it wasn’t him that made the mistake. Or trying to justify it by saying things like “the ceiling is out of level and the lights are probably fine”. Overall, the lack of professionalism, poor communication, and failure to take ownership made this renovation far more stressful and time-consuming than it needed to be. I would not recommend this contractor to anyone looking for quality work, reliability, or a smooth renovation.

Above and beyond every step of the way! Working with Changing Spaces on our large commercial renovation has been an absolute dream. From day one, they have gone above and beyond to bring every idea to life—even as those ideas evolved, changed, and grew throughout the project. I’ve added countless items to the list along the way, and they have handled every single one with patience, enthusiasm, and a genuine desire to make the space perfect. Their craftsmanship, attention to detail, and ability to problem-solve on the spot are unmatched. What I appreciated most was their accommodating nature—never once making me feel like the extra requests were inconvenient. Instead, they approached everything with professionalism, creativity, and a “we’ll make it happen” attitude. The final result is truly a reflection of their hard work and dedication. If you’re looking for a contractor who cares about the project as much as you do, delivers exceptional quality, and makes the entire process enjoyable, I cannot recommend them enough. They turned my vision into reality.

We have used Changes Spaces twice now and have been completely satisfied both times. In our previous home, Darrell & team built a beautiful deck for us and this time a complete basement suite in our new home. We are so happy with how everything how turned out and know the value of our home is that much better with their work. Each time, Darrell would sit down with us go over his plans and estimates for cost. He works incredibly hard to give you the best quality build and is great at communicating where things are at along the way. We will use Changes Spaces again for any major projects that we will have in the future. We know that Darrell and team will give us top quality builds every time that end up better than we could ever expect.

Our reno experience with Changing Spaces exceeded our expectations. Darrell is professional and provides valuable insights and suggestions. We were provided a transparent breakdown of costs and kept informed of any potential changes. The end result is a modernized space that reflects the excellent workmanship provided by Changing Spaces. We’re very pleased and highly recommend Darrell and his team.

Darrell and the crew at Changing Space's are the most professional, experienced team. They are reliable and their workmanship is amazing. Changing Space's has done my fence and built 2 decks for us, but the renovation to my basement is the largest job they have done thus far for us and we couldn't be happier. The high quality work is important to Darrell as much as it is to his customers. The BEST local business and BEST quality service. Thank you Changing Space's.