Terranova Construction

Terranova Construction did a phenomenal job doing a complete bathroom renovation at my home. The owner, staff, and crew worked very closely with me throughout every step of the construction project from beginning to the end result. They were meticulous throughout the process. They were all professional, knowledgable, and easy to communicate with. I am thrilled with how wonderful my new bathroom looks. I would highly recommend them. I would ask them to do a construction project again.

We recently had our bathroom remodeled by Terranova, and we're so glad we chose them for the job. Our original bathroom was dated and didn't function well, but the team helped us create a space we’re incredibly proud of.

There were a few things to clarify at the start, but once we got aligned, the project moved forward smoothly, and the final result exceeded our expectations. The new bathroom looks great and works perfectly for our needs!

Luis brought a great sense of ease and humor to the process, which helped make the renovation feel less stressful. Marvin’s attention to detail really stood out, and he delivered not just a beautiful space but one that’s thoughtfully built. And Steven was always quick to respond, happy, and available to answer any questions we had.

Overall, we love with how everything turned out and look forward to working with Terranova again in the future.

We found Terranova through BLOCK and they ultimately re-did our bathroom. We love our new bathroom.

Communication from the start was always clear and our project manager was on top of everything from acquiring permits and dealing with the inspections. We have a very old house so we got held up a bit with inspections and had to have a few electrical and plumbing change orders which always sucks but we anticipated it could happen. We went over our timeline which is frustrating, but again, old house and unforeseen change orders so we always knew it would be a possibility and they just kept open communication with us and we powered through.

After the job was complete we had a few notes for them and they honored coming and tweaking the things we requested.

In all we had a great experience and would recommend

We engaged with Terranova to remodel the kitchen and two bathrooms in our loft in SF. My wife is a commercial interior designer with exacting standards for design and quality of work. It was a fairly complex and, at times, challenging, project, including a kitchen from FORM, with which the Terranova team did not have previous experience.

Overall, the Terranova team did a good job. We are happy with the results they delivered. A few little things came up post-completion, which Steven and team resolved quickly and to our satisfaction. Terranova's one-year warranty for their work is definitely reassuring, as is knowing that they won't disappear after the last invoice is paid.

Positives:
The project was finished on time and on budget.
Communications were very good, with informative from-the-site explanations of challenges and questions via pictures and videos.
The quality of work was very good, with some real excellent craftsmanship in construction, cabinetry and flooring. Some of the work, like bathroom tiling, was downright superb.
The team came up with many creative solutions to challenges that arose along the way and delivered solid execution on the chosen options. This team has a wealth of knowledge about functionality of things, which came in handy for merging design and function to create numerous great outcomes.
The team excelled in working with the kitchen manufacturer (FORM) to assemble and install a complex kitchen. And came up with a creative under-the-floor electrical wiring for the island with minimal work and no trace on the floor after completion. Beautiful work.
Steven's connections with outside vendors were super helpful as we needed a few custom-made items like doors and jambs. The quality of those items was very good.
The work site and the common hallway in the building were kept clean and organized. The hardwood floor was well protected, escaping with only a few minor dings.

What could have been better:
The main thing is that crystal-clear communications is a MUST. If you have a very specific vision for your project, explain clearly, then repeat, then check. Mark it up on the spots. Avoid any ambiguity and don't leave anything un-spec'd. These guys are excellent with their hands, but they're not designers. Understand that fact, don't leave anything to "creative interpretations", and your creative vision will be faithfully brought to life. Exact locations of fixtures, exact tile layouts, exact sizes of things. Of course, if you're less picky, their solutions will be completely satisfactory to a design layman; just not to an award-winning interior designer.
We did need to ask/remind the team to better protect (cover up) surfaces like floors, walls and installed cabinets. Nothing got damaged, but better safe than sorry.

Bottom line: would hire again, keeping in mind our own advice above. Thank you, Terranova team! Enjoying our upgraded spaces.

Steven and the team were absolutely fantastic partners to work with - they came in and completely redid bathrooms that a terrible contractor left me with. I’m so happy with the way they turned out. Steven and team were easy to communicate with, trustworthy, and thorough. They also dealt with my micromanagement really well :).