Capital City Roofing

Mr. Camryn Shackelford from Capital City Roofing came to my house to inspect my roof, and I had a very good experience with him. He is a trustworthy and professional salesperson. Before talking about the work, he took time to introduce himself and his company. He clearly explained that the company and that the employees are certified, well-trained professionals who understand their work very well. He also explained the company’s certifications and showed me their achievements, which made me feel confident and comfortable. Because he presented the company in such an honest and professional way, I trusted Capital City Roofing before even discussing the roofing options. After the inspection, he clearly explained the different options available to reinstall my roof and made everything easy to understand. Mr. Shackelford explained everything the right way and made the process simple for the customer. Capital City Roofing is very lucky to have him. He is a smart professional who truly knows what he is doing. I highly recommend him.

I had an excellent experience with Charlie and Jason from Capital City Roofing. From start to finish, they were professional, honest, and extremely knowledgeable. They showed up on time, explained everything clearly, and handled my roof repair with real expertise. What really stood out was their attention to detail and the care they took making sure the repair was done right—not just fast. They even showed me photos of the issues and the completed work so I knew exactly what was done. The whole process was smooth and stress-free. If you need anything done with your roof—repair or replacement—I highly recommend Charlie and Jason. Outstanding service and a team you can genuinely trust!

From the communication via text, phone and face to face was with the up most respect. Choice of purchase and services was clear and of comfort to my budget and the time frame to having work done. I definitely wanted one side of my home gutters replaced, due to rain was seeping inside my house showing continuous damage to my ceilings of each levels of my house. After inspection and cost under budget I chose to have all my gutters replaced. After the work, me and my family feel a level of security and relief.

Overall, I had a great experience with Capital City Roofing from sales to actual install to after install. I fully recommend them if you are looking for an honest contractor with integrity to do the job right. This review is for a full roof replacement at my property and unattached shed. Capital City Roofing are licensed certified installers for Certainteed and GAF, and offer financing options - a good combination. Since they are certified installers, I get a stronger transferable warranty. I'm wary of the unknown roofing companies that show up after a storm promising a free roof replacement. I'm also very aware of insurance claim denials and what claim submissions would do to insurance policies (renewal and premiums). Here are the different parts of the process from my experience: SALES I initiated the quote from their website and got a ballpark estimate by email. Their website allowed me to schedule a visit at my convenience to discuss the proposal. I was impressed with the different options, and the available financing options. Brad (an owner at the company) did not pressure me for a decision, and walked me through the pros and cons of each option. The proposal was transparent with no hidden costs. Because Capital City Roofing works with multiple shingle manufacturers, I had asked to see Certainteed and GAF. This allowed me to compare price and options so I can make an educated decision. I asked for recommendations but ultimately it was up to me to choose. Again, no pressure and the price was within my expectations. Signing off on the agreement was done online, and through it all Brad was very responsive answering questions and helping with selection. INSTALLATION Scheduling an install date was easy and the materials arrived in a timely manner. To be honest, it took longer to get HOA approval. The day of the install was a pleasant surprise. I had expected the project to take the entire day since I had a big roof and a shed that was damaged in a recent storm, but Brad sent 3 crews and even stopped by to inspect. The crew started at sunrise (around 7 am). Tarps were laid out to protect from damage and to collect old material for proper disposal. My old roof was quickly removed, damaged boards replaced, and the new roof installed. Through it all the crew was polite and respectful of my property. It's amazing to see how fast the old roof came down and the new put up as they were very coordinated with their work. The completed new roof for both my house and shed was done by lunch time (around 1:30 pm after all the cleaning and inspection was done). There were no additional damages found so there was no need for additional materials. POST INSTALLATION The crew cleaned up my property as best possible. I found some nails but it's only a handful (maybe 5-7 so far), but for a big roof that's pretty impressive. The weather forecast (no fault of roofer) was not accurate for the evening of the install. No rain was forecasted but we received a brief heavy shower, which allowed me to check for leaks (there were none but I will keep monitoring). For that I'm thankful for the early completion. Capital City Roofing also helped with the new roof certification process (so insurance company can re-rate the home policy thereby bringing down premium). SUMMARY Great work from Brad, Mason and the crew. I had the opportunity to speak to both owners of Capital City Roofing. I like their honesty, integrity and how they are focused on the customer. They are not the roofing company that shows up after a storm promising a free roof. They have a good team who will take care of you. Good contractors, good people and as I've learned they have years of experience. I'm sure you will be happy with the outcome. If you're looking for a roof, feel free to mention my review and recommendation when you reach out to them.

In 40 years of construction I have never been more impressed. Mine was not a small job but, they hit it with 20+ professionals. It was like an orchestrated dance. From the lead to the cleaners they worked seamlessly to deliver a great roof, a clean yard and an all around great experience.