Advanced Level Roofing

I recently had the pleasure of working with Advanced Level Roofing, and I couldn't be more satisfied with the experience. From the initial consultation to the completion of the project, their team demonstrated professionalism, expertise, and outstanding customer service. The crew arrived on time, worked efficiently, and maintained a clean and organized job site throughout the entire process. The quality of workmanship was excellent, and they took the time to explain every step of the project, ensuring I felt confident in the work being performed. A special thank you to Sage, the Administrative Assistant for Insurance, who was incredibly helpful throughout the process. She was knowledgeable, responsive, and made navigating the insurance paperwork and communication seamless and stress-free. Her professionalism and attention to detail were greatly appreciated and helped make the entire experience much easier. What impressed me most was the company's attention to detail and commitment to delivering high-quality results. The finished roof looks fantastic, and I have peace of mind knowing the job was done correctly. Their pricing was fair, transparent, and free of any unexpected surprises. I highly recommend Advanced Level Roofing to anyone looking for a reliable, knowledgeable, and trustworthy roofing company. They exceeded my expectations, and I would not hesitate to use their services again in the future.

Staff was courteous and returned my call when I was looking for a quote. Spoke to 3 other companies requesting a quote. They either didn’t show or told me I would have to call back. Crew that did the job was on time, courteous about the noise and made sure they were not disturbing the neighbours. Work was done fast, within 2 days. Clean up was well done. Laid down tarps used a magnet to pick up any nails. Admin staff kept me in the loop throughout the process so we always knew when things were planned. Roofing is an expensive bill for any home owner. These guys did a 50% down with a 50% when job was completed and the final price matched the quote.they did not hit with any extras. Would definitely use them again.

My neighbour arranged to have Advanced Level roofing out to get a quote for reshingling our roof, as we share a duplex. While the salesman made a positive impression on her (I did not meet him) the quote for my side was more than $2000 higher than hers as he stated my side is bigger. This was news to me as I’ve been inside both our homes and they are identical, but what do I know, I’ve never been up on my roof. I wanted another quote or two and had someone over the next day. When he gave the quote for the whole roof, I asked what my portion was and he smiled like he felt sorry for my inability to do basic math and said 50% of the total. I asked how that could be since my side is bigger and he looked at me like I had two heads and said it’s not bigger, it’s the exact same size. The first guy came after church, didn’t actually go up on the roof (yes, I understand they don’t all go up) yet by the calculations of his quote and materials needed, suggested that I have 300sqft more than my neighbour. I’ve double and triple checked to see if I have an extra room hidden among these walls that I have overlooked for the 18+ years I’ve lived here, and nope, I do not. Looks like our little church going friend has worse math skills than I (I’m good at math, BTW) or struggles with honesty. I suspect the latter. The best part of this story is that the second quote was over 30% cheaper, is not subcontracted out and has very high reviews. Always get a second or third quote folks!

We knew we needed to have our roof fone andkept putting it off. Tristan was in the neighborhood using a drone to look at roofs in our neighborhood. He stopped by and we set up a visit the next day. He was so thorough and answered all our questions. Even came by again after I changed my mind on the color. He had said said since it was the busy season, we could expect it in the fall, late September. To my Surprise they installed it in August. The crew were fantastic. They took care of all the cleanup. In less then 7 hours it was done. Would recommend them 100%

Five stars isn’t enough for Advanced Level Roofing Edmonton and especially for Sage at the front desk. Before a single shingle was touched, Sage set the tone for the entire experience. From the first phone call, she was professional, organized, and genuinely kind. She made scheduling easy, answered every question clearly, and kept me updated without me ever having to chase anyone down. What really stood out was how much she cared. She didn’t treat me like “just another booking.” She made sure everything was lined up properly, followed up when she said she would, and made the whole process feel smooth and stress-free. People don’t always realize this, but the person coordinating everything behind the scenes can make or break an experience and Sage absolutely made it. Advanced Level Roofing Edmonton is lucky to have someone like her representing their company. She’s the kind of employee every business wishes they had. If this is the level of professionalism they have at the front desk, it says everything about the company as a whole.

Fantastic group of people, very professional and got the Job done to complete satisfaction. Even had a small issue with remaining debris, we called and they come over next day to clean everything up. Reasonable Prices, Great Warranty and most of all peace of mind! Highly recommend to use them.

Top quality product and installation. They walk you through the full process very carefully so we understood all aspects. installation was so easy and looks fantastic. We have recommended Advanced Level Roofing to all our friends and family.

We recently had new shingles installed by Advanced Level Roofing Edmonton and while the final product itself appears to be good, the overall experience left a lot to be desired—mainly due to poor communication and a lack of follow-through on what was promised. Our initial meeting with the salesman (Sean) was great. He was friendly, thorough, and assured us the installation would take place within two weeks. He also highlighted a customer portal where we could check the status of our project, which gave us confidence in their process. Unfortunately, communication broke down quickly. After three weeks with no updates, we contacted the company ourselves and were told the materials should arrive by the end of the week. Instead of notifying us of delivery, the crew showed up at our home without any warning, asking to move vehicles in the middle of a workday when we weren’t home. We had to scramble to find someone who could move the vehicles so the project wouldn’t be delayed even further. I expressed my concern and was assured we would receive notice going forward. The company later texted (on Thursday late afternoon) that the crew would arrive between 11–12 on Friday, so we made sure the driveway was accessible. Nobody showed up, and we received no call or message explaining the no-show. Then, at 8 a.m. the next morning (Saturday), the crew arrived unannounced, rang the doorbell, and woke up everyone in the house asking us again to move vehicles. This second surprise visit was extremely frustrating, especially after specifically requesting proper notice. We also experienced issues during the installation itself. The salesman had emphasized that the crew tarps around the house to catch debris and protect the property. This absolutely did not happen. While they did take care to put plywood over our hot tub, only a few haphazard tarps were put down, and large areas around the house were left uncovered. Our walkway and driveway now have black sludge on it that we’re left to clean up. On top of that, the crew placed construction waste in our green compost bin—something the city won’t pick up. I had to reach out yet again to the company to deal with that. Overall, while the roofing itself seems fine, the lack of communication, disregard for scheduling commitments, and poor site prep created a stressful experience. Clear communication and proper care for a customer’s property are just as important as the quality of the shingles, and I hope the company takes this feedback seriously to improve their processes moving forward.