True Force Roofing

March 3, 2026:

This is an update to my previous review in December, 2025.

Because True Force did such an outstanding job on my Hawthorne property, we hired them to do a second Roofing job on our Gainesville property.
They began On March 2nd and completed the job today March 3, 2026. The crew did an outstanding job even my neighbors were talking about how fast they put the roof up how clean they were and how consistent they stayed committed to the job.

But it all started with the Customer Service.

Bianca - called to let me know that the permits were pulled to start my new roofing job.
Chris- sent me several emails, informing me of the start date.
I received a call from Alex. Also letting me know my start date for my new project.
Then Jose text me daily updates once the project began. He kept me informed every step of the way. Which I really appreciated. I met with him today to do the final walk-through. He was very professional and very personable. He even went over and beyond and blew the gutter out for me which I know wasn’t part of the job, but he did it with pleasure. I asked him if he knew Alex, who was the project leader on my last Roofing job and he and said yes, that he was training him and I told him what he is learning from the best because Alex did an outstanding job for me on my last job. Thank you again.

Of course it all started with Austin. He was my first contact with True Force Roofing. He did such an outstanding presentation that I went ahead and decided to go with the True Force Roofing on the spot and after that job was done. We were so pleased with your services that we decided to do my second house with True Force Roofing and I am not disappointed in the least.

I can’t see enough about the Customer Service, which is The absolute best that I’ve encountered ever. Thank you all. I couldn’t have picked a better Roofing company. You were absolutely amazing from beginning to the end. The price included both job.

December, 2025:
I have nothing but absolutely wonderful things to say about True Force Roofing company. I met with Austin. He went over everything with me and I was sold at that moment . He was very positive, professional and personable. He went over and beyond The call of duty to make sure I understood what the process was and all of the steps.
I made my choice the day I spoke with him because I was looking at another roofing companies.

I also wanna mention that the staff at True Force, Bianca and Chris kept me in the loop of every step of the way.

Once the job started Axel, the superintendent was in touch with me every step of the way with what was going on, I never had to wonder. The crew came in on Tuesday, December 2 and finished it off in 2 days on December 4 they did an amazing job. I would highly recommend true force to all of my friends and family.

Once the roof was completed, actually the entire time the yard was clean and left just the way they found it.

My neighbors even commented on the workers. How hard they worked and how focused they were the entire and the amazing job with the cleanup, and that said a lot about the roofing company.

I was working on a short time table and Mr Dalton at true Force Roofing was able to accommodate me. I took an advantage of their end of year pricing and was able to get a great roof for a great price. On Monday they sent out Mr Axel and his team and by mid Wednesday the roof was completed. They were clean efficient and quick. Now I have a metal roof that should outlast me.

Highly recommended. Ausin and the office staff, Bianca, were always very kind and explained all the procedures clearly from the very beginning. We requested several quotes from different roofing companies, and TrueForce gave us the most confidence, which is why we decided to go with them. Jose and his crew installed our new roof, kept us informed throughout the entire process, and delivered excellent-quality results. If you’re planning to replace your roof, I highly recommend giving them a chance—you won’t regret it.

It began with Ed and ended with Tay, with Roger playing the middleman; more on Roger in a bit. I had four ‘roofing inspector salesman’ visit my home over a 1-month period. Why did I go with True Force Roofing? Because of Ed. They all got on the roof and did an inspection and gave me a bid for the job. But Ed was the only one who took photos and showed me in detail what the condition of the roof was and where it had been patched in the past. In addition, there was no hard sell, just the facts. They all offered me roofing options, but I liked True Force’s quality of options the best; along with the guarantees.
Even though I signed the contract almost 2 months before construction started, the company was extremely patient with me while I sought the ideal financing plan for me and my wife. As my mother used to say, “Patience is more than a virtue, it’s everything.”
In regards to dealing with people, another one of my mother’s sayings was “Life is all about building relationships.” Every individual that I dealt with at True Force, In their own unique way, was adept at building a working relationship with me. This played-out when the construction date was coming up and my wife found out, without much lead time, that she was scheduled for a minor medical procedure. This meant we would be gone all day and it would be ideal for the roof to be replaced on that day; they went out of their way to accommodate us!
Their attention to detail, especially safety and draping my house in a mesh to protect it from falling roof debris, coupled with the coordination and smooth timing of everything...convinced me I should do this type of review. Retired and wanting to keep my mind active, I had just begun learning the photo editing software called Paint.Net, (I call it, “TheNeedFor Patience.Net.) and decided this was the perfect time to put it to actual use.
On the morning construction began Roger was there accommodating our needs; my wife is disabled and that was his concern. The company being aware of it made everybody aware, that meant a lot. Several of my friends had warned me that roofing companies have the project manager show up at the beginning, but soon depart, leaving the workers unsupervised. Roger oversaw the project from the beginning to the end and was sending photos and updates throughout the day, along with Ed. Check out the photo labeled “the crew arrives” and zoom in on Roger and Ed’s faces, the concern is obvious. This image was captured from my camera up high under the eave which I use to keep track of UPS deliveries.
When we returned, Roger took me through all the nuances of the job. I was concerned about the added costs incurred with having to replace a section of the roof with plywood, which he had informed me of via a phone call before they proceeded with the fix. No additional costs he said, the company gives two complementary sheets of plywood before charging extra and in my case that’s all it took. In life, I believe most worry, anger, and fear is caused by not knowing. These fears were eliminated by the company as a whole, and Roger in particular; this one detail, separates the good companies from the bad.
The following day, Tay showed up with a drone and we had a nice talk about drones in general and I suggested the company look into getting an RC vehicle with a 4k camera and lights and doing inspections underneath mobile homes. My neighbor gave me permission to show her home which appears behind Tay and his vehicle.
Today I received a very pleasant call from Bianca, Informing me of paperwork that I will be receiving shortly regarding the signing off of all legal documents. I would like at this time to give a shout out to all the staff I dealt with who were extremely pleasant and helpful and wish I could name you all. And last but not least, to the hard-working young men who climbed onto my roof and did such a good job.
I would like to end this with a little tongue in cheek humor...”May the True Force be with you!”

True Force Roofing did a great job with our roof replacement. All the way from the original quote to the finished product we were very satisfied. James (the superintendent) and his crew did a bang up job. They showed up early every morning and James kept me updated on the progress every two hours through their app. The project took a little longer than expected due to rain we had throughout the week but they still did a great job and thorough clean up when they were done. I would definitely recommend True Force Roofing to anyone thinking about getting their roof replaced.