Soderburg Roofing and Contracting

We had a good experience with Soderburg Roofing after a hail storm. Richard advocated for us with our insurance company from the beginning and was available to make sure the roofing and other repairs were completed to our satisfaction. The crews were polite and respectful of our property. From beginning to end, great service.

• 10/28/23 Got welcome email with link to customer portal to sign paperwork and agree to getting roof done
? This is the only portal link we were ever given
• No follow-up communication about when roof was going in
• Showed up while we were gone to deliver roofing shingles
• No communication about when they were doing roof
• 1/4/24: roof people Showed up unannounced while my wife was in Durango and I was working remotely and started putting the roof on
• 1/4/24 noted that bathroom fan had been shoved into the ceiling of the upstairs bathroom, cracking the ceiling. Called Soderburg within a week to repair which they sent someone out to do.
• 1/5/24 almost ran over a nail. walked around and realized there were nails everywhere around the property. Few days later almost ran over another nail. Kept finding nails for months afterward.
• 2/3/24 woke up to water coming out of the ceiling in the kitchen in the morning. Called soderburg again to have them come out and fix it. Lots of back and forth before they got a guy to came out and put silicone on the shingles above the garage
• No communication from soderburg again until 4/11/25 @ 3:22pm MT when Lisa emailed asking for final payment. Customer job portal still shows that the job was never completed as of today.
? Called Lisa that afternoon to find out what our options were. Asked her if the final inspection was complete and she said she would find out and get back to me. Never heard back from her.
? Finally got a hold of her a couple weeks later and she said they were doing the final inspection to finish the job.
? County did the final inspection and noted there were shingles missing from the peak of the roof.
? Soderburg told us their guy would come out to repair then they would finish inspection. Their guy didn’t come out when they said he was going to. Finally showed up a few days later and fixed the roof.
? County came out and did the inspection. Mailed in final payment.

Really bad experience overall. Can't recommend them.

We are repeat customers of Soderburg and our second experience with them was as wonderful as was our first. They are proactive, efficient, and customer service oriented. The crew who placed our new roof were impressive and professional. Richard Colcas, our Project Manager, is incredible. He made the entire process seamless and stress free, all while being so kind. He made us feel like we were his only clients.

We had the opportunity to have Richard Colcas help us with the unforunate hail loss to our home last May. It was an easy transition as he did a wonderful job from the beginning to the end. He took care of everything with the insurance company and I didn't have to worry about a thing. This is the second time we have had to use Soderburg roofing and we have been satisfied both times. ??