Roof repair, replacement, and storm-related roofing services for homes and small commercial buildings in the Greensboro area. Options include asphalt shingles and metal roofing, with related gutter and trim coordination when part of the roof scope.
Local crews familiar with Triad weather, clear project scheduling, and job sites kept tidy. Detailed estimates help set expectations on scope, materials, and timeline. The company coordinates roofing with related exterior needs to streamline completion.
Based in Greensboro and serving surrounding Triad neighborhoods.
Services include roof inspections, leak diagnostics and repairs, full roof replacement, shingle and standing seam metal roofing, storm damage assessments, insurance claim assistance, gutter replacement tied to roof projects, and related fascia/trim touch-ups.
Reviewers frequently mention clear communication from estimators and project managers, with schedules adjusted around weather when needed. Many note tidy cleanup and attention to nails and debris after replacement. Customers who had follow-up concerns describe responsive callbacks and timely touch-ups. Several reviews highlight positive experiences with both shingle and standing seam metal installations.
I have been in customer service and in management most of my life. I don't judge a company by just when things go right, the real test is when thing don't. Initial I was very happy with my service, and the job they did. Shortly after we had our first leak. The come out fixed the spot and the ceiling from the leak. It was about a year later we had another leak. I called them again and this time he said the leak was due to the roof having ice on it from the winter. On one hand he said it was not safe get up on the roof, but one the other hand I need to keep the ice off. I guess when you spend 10k on a new roof, with a GAF master installer, you spend extra for the extra materials and addons to have a 40 or 50 year roof warrantee you expect more. The thing is the rest of the roof was fine so I think there is something in this area. The other thing that bothered me he said they had hundreds of roof doing the same thing.The owner actually called me and offered to come out and do a water test. She explained the difference between shedding water and sitting water on a roof. I don't know a lot about these things I'm willing to give them the benefit of the doubt and if I have any future problems all update this..
We had our shingle roof replaced with a standing seam metal roof here in Wilmington, NC 4 yrs ago, and it has been wonderful! We love the sound of rain drops and the lack of constant gravel in our gutters. The roofers were diligent on their cleanup from shingle removal and random loose nails and such. They were efficient and had it knocked out in 2.5 days.
They roofed my house and repaired/replaced a damaged, leaky shingle on my detached garage roof. Steven handled everything professionally and responded to a follow-up repair request promptly. He made sure that the job was done properly and the follow-up in a timely manner. He was always accessible and made sure that we were fully satisfied. We highly recommend 5-Star roofing as a reliable roofing contractor based on our experience.
I am very pleased to provide an excellent review of 5 Star Roofing. From the beginning, the process was smooth and professional. Gabe did a great job explaining options and providing guidance as we had many questions about which direction we should go to replace our roof. Scheduling for both the roof repair and siding and trim and gutter work were all seamless and I was very happy with the quality of the work. They even coordinated with our painter, an outside contractor.Without hesitation, I recommend this company for anyone who needs a new roof, siding repair, or new gutters.
We needed a new roof and contacted 5 Star Roofing. Our experience with them was Awesome. Christopher came out and inspected our roof and gave us a very fair price. Randy, the project manager, was so nice and easy to work with. He called me earlier in the week and wanted to start the roof a day earlier because of the forecast at the end of the week. That was such a good call because they were done and gone before the first drops of rain started. Jack, the site supervisor, was amazing he made sure everything was done right. He told me before they started that our roof would be done right and that they take no shortcuts. Our home was built in 1922 and had 1x4 boards instead of plywood on the roof. Only plywood was on the newer addition. Jack made sure every cracked, broken, or rotten board was replaced. I usually don't write reviews, but 5 Star Roofing was amazing. My wife and I are so pleased with how our home looks now.
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