Local roofing contractor known for strong communication, organized projects, and support with storm claims in the Lubbock area.
Homeowners and businesses highlight consistent communication, clear expectations, and organized project management from first inspection through final cleanup. The company is noted for working directly with insurers after hail events and for delivering roofs that look good and hold up well.
Lubbock and surrounding West Texas communities.
Services include: roof inspections, leak diagnostics and repair, full roof replacement, storm and hail damage assessments, insurance claim coordination, ventilation upgrades, and related exterior roofing components for residential and commercial properties.
Recent reviews emphasize responsive communication from the office and project leads, with many noting quick site visits and regular updates. Homeowners frequently mention help meeting with insurance adjusters and smoothing the claims process after hailstorms. Workmanship, cleanup, and efficient install timelines are recurring positives. Reviewers also point to courteous crews and projects finished as promised.
We had an excellent experience with Kincaid Roofing (Kris). After researching many roof contractors, we selected Kincaid to install our stone-coated steel roof (in black). The workmanship is outstanding, and the finished result looks fantastic and is flat out beautiful! What truly set them apart was going above and beyond by meeting with the insurance adjuster to be sure damage was not overlooked, which made everything far less stressful. Professional, communicative, and reliable from start to finish — we highly recommend and trust Kincaid Roofing.
Kris has worked with my dad and his roof replacement for several years after any major storm. My dad recommended him to us when we moved here 4 years ago. Kris was quick about coming personally to our house to look at our roof. He sent us his best guy to work with us. Any time that I have a question or need something, I would call Racheal. SHE IS THE BEST. Always would call me right back and if she didn't have the answer, she would have it within a day. Thank you for the work that you did for us!!
I started using Kincaid Roofing almost a decade ago. Not only do they install a superior roof, they also have top-notch customer service. My roof has been replaced twice by Kincaid (most recently last fall), and both times, the roof is perfect and quickly installed, the team is easy to work with and cleans up thoroughly each day, and Kris is the best communicator. He is quick to reply and always kind and courteous. My grandmother recommended them before I moved into this house as she used them for years and loved them. I'm so glad I listened to her! She passed away almost a week ago, so I'm leaving this review for both of us! Thank you Kris and team!
After the hailstorm last spring, we worked with Kris and Darrell at Kincaid Roofing and had a great experience. They were fast, easy to communicate with, and handled everything smoothly. The crew did an excellent job, and the roof looks amazing. I would absolutely recommend Kincaid Roofing to anyone needing roof repairs or replacement.
Absolutely thrilled with the service we received from Kincaid Roofing! From the initial consultation to the final touches, Kris and his team were professional, knowledgeable, and incredibly efficient. They took the time to explain every step of the process and addressed all our concerns with patience and expertise. The quality of their work is outstanding; our roof not only looks fantastic, it exceeded any of our expectations. They completed the project on time and left the site spotless. I highly recommend Kincaid Roofing to anyone in need of roofing services. Five stars all the way!
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