Istueta Roofing

The shorter review version will be: "Stay Away from this company". We hired this company to replace our roof seven months ago (July, 2025). Unfortunately, the entire experience has been extremely disappointing and unprofessional. Communication throughout the process has been awful, promises were repeatedly made and not fulfilled, and commitments were ignored. They got the permit from the city in about a month (Aug, 2025), in my opinion, because they did not follow the appropriate steps to submit it. After multiples attempts to get the project moved, they started the job on November, 2025. It included the removal of multiple skylights, which was done with no dust containment measures. Construction dust spread throughout our entire home, requiring extensive cleaning with no accountability. Seven months later, the roofing project is still unfinished. The city permit is about to expire and no inspections were performed to ensure the work met code compliance, which raises serious concerns about safety and quality. Replacing a roof is a significant investment. Homeowners should expect professionalism, accountability, timely completion, and code-compliant work. Sadly, this company failed in all of these areas, and our experience has been extremely frustrating and unacceptable.

Great company with excellent customer service. Josh Elenberg was a pleasure to work with - extremely patient, knowledgeable, and genuinely kind throughout the entire process. He took the time to answer all my questions, was always professional and respectful, and made communication easy. I truly appreciated his professionalism. Highly recommended!

I recently responded to a flyer from Istueta roofing and requested a quote to replace my barrel tile roof in Coral Gables. I was fortunate that Fernando Tolon was the responding Specialist. I was very pleased with Fernando's insight, knowledge and professionalism. I appreciated his help and the options he presented. He was also well informed on historical preservation requirements of the City. Overall a good experience.

I'm very pleased with Istueta Roofing, the roofing company that repaired my roof. They were professional, prompt, and efficient. The team arrived quickly, completed the work in no time, and did an excellent job. I highly recommend them for anyone needing quality and reliable roof repairs.