Advanced Exteriors of Wisconsin

Mike was excellent to work with starting with the estimation process and working directly with my insurance company to get the most bang for buck on my repairs after i had moderate roof and siding damage from fallen trees. He helped walk me through my options, was quick to communicate and did quality work.

GREAT COMPANY! Michael was very professional showed up on time to do the work. I went online to set up the quote and they were there next day. Michael explained what needed to be done . He showed me where the problem was. Then told me why this was a problem. He also explained exactly what he was going to do to fix it. It was all done in a timely fashion.

There is no way I could recommend this company to another person. I requested a quote for repairing the wood trim and fascia as well as painting and put down the down payment after telling them that they would not be able to start until after a certain date and was assured that was fine. A week later I got a phone call telling me that they were going to start the next day. I then talked to Jim saying I was told it was okay to delay the start and he reported that was fine but it wasn’t communicated to him. After that date a crew then came and started work on my house. That crew used spray foam to attempt to cover up gaps as opposed to repairing or replacing anything and using plywood to correct the hole in the peak. I had also asked for the paint to be color matched and they proceeded to start painting with a very different color. I again voiced my concerns to Jim who stated that the paint they were using was simply the primer (which I’m skeptical of due to never seeing that “primer” again). Due to continued concerns about the quality of the work being done I asked that they pause work until I returned since I was going to be out of town for a number of days and did not trust them to continue. Jim readily agreed to the pause. Upon my return I requested to meet with someone higher up in the company due to concerns. Jim told me he could have the project lead come and I replied that I would like to talk to someone higher up. Jim then came himself to look at the work being done and agreed that it was unacceptable and that a new crew would be assigned to complete the project. Once the new crew came things were seemingly going better, however once they started painting I again had issues. The team that was painting proceeded to paint over root remnants from vines that had been killed which were easy to scrape off as well as painting over old flaking paint. I was told “it’s an old house so it’s not going to be perfect” which I understand however if I can flake the paint off with my finger I assume it was not scraped. Upon being told the painting was completed I then went outside and checked the work and found 10-15 areas that were painted poorly or completely missed. I again shared my concerns with Jim who had the painters come back a few days later. That night there was also someone from Advanced Exteriors who talked on his phone and sat in his car while I stood outside for 2 hours pointing out areas that the painters had missed and trying to get them to correct for painting over things that logically should have been scraped off. I was then told that the project was complete and upon checking found numerous areas that were easy to see that had simply not been completed and garbage left blatantly throughout my entire yard. I had to have the team come back 3 times after being told the project was complete and receiving the final invoice to do things that had simply not been done which included replacing rotten wood that had been painted over. Jim was very responsive to each concern however all I was asking for was the bare minimum and I am skeptical even that was achieved. Please spare yourself from my experience and take your business elsewhere.

We had a rotting balcony that was nesting in between two roof lines. It was also causing some leaking into our newly renovated kitchen. Advanced Exteriors of Wisconsin came out to give us a quote the day I called and had their team over in 2 weeks to demo the balcony and connect the two roof lines. They also went ahead and took out the door to the balcony and sealed everything up weather-tight. They matched our shingles and our siding perfectly. When we were given a quote, Mike was honest with us and told us some small things we could do ourselves to save us some money (caulking nails, etc), which I really appreciated. I will be using this company again in the future to redo our soffits and potentially our gutters. Definitely recommend.