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FeaturedTaking CallsVerifiedRoofers in Mount Pleasant, South Carolina

Ketchum Roofing & Windows

Featured in Mount Pleasant Today 5.00 (274 reviews)(843) 817-3846

Ketchum Roofing & Windows serves Mount Pleasant and surrounding communities. John Ketchum founded the company in 2021; it focuses on residential roof repair and replacement, alongside window and door upgrades.

Business Highlights
  • It is family-owned and operated.
  • John Ketchum had 40 years of roofing-industry experience before founding the company.
  • It is a CertainTeed SELECT ShingleMaster.
  • It is FORTIFIED™ Certified.
  • It is a Safe Home-certified contractor.
  • Its inspectors are HAAG-Certified Roofing Inspectors.
  • It offers a lifetime workmanship warranty and a 50-year shingle warranty.

Service Area

Mount Pleasant, Daniel Island, Wando, Awendaw, Isle of Palms, Sullivan’s Island, Charleston, North Charleston, West Ashley, Folly Beach, Johns Island, James Island, Hanahan, Goose Creek, Ladson, Summerville, Moncks Corner, McClellanville, Georgetown, Pawleys Island, Ridgeville, Beaufort, Seabrook Island, Kiawah Island, Hollywood, Ravenel, Edisto Beach, Walterboro, Cottageville and Myrtle Beach.

Featured on ProsGrade. Ketchum Roofing & Windows is one of 11 roofers ProsGrade lists in Mount Pleasant, South Carolina.

Listing details

8 services listed, including Roof repair, Roof installation and replacement and Storm-damage roof repair. Open Monday to Saturday. Rated 5.0 from 274 reviews.

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  • Service information
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  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Ketchum Roofing & Windows compares with the other 10 roofers on ProsGrade in Mount Pleasant, using public Google ratings and review counts.

  • Ranks in the top 10% of Mount Pleasant roofers on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, at or above the 5.0 average of other Mount Pleasant roofers on ProsGrade.
  • Has more Google reviews (274) than 9 of the 10 other Mount Pleasant roofers on ProsGrade.
  • One of 11 Mount Pleasant roofers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

8 services
  • Roof repairSmall repairs and leak fixes
  • Roof installation and replacementAsphalt shingles, metal, tile, wooden shake and Spanish tile
  • Storm-damage roof repairHail and wind damage
  • Roof inspectionsFree inspections for damage assessment
  • Insurance claim assistanceClaim filing and adjuster coordination
  • Window installationEnergy-efficient installations
  • Window replacementWood replacement windows and maintenance-free options
  • Door upgradesImpact-rated doors

Reviews

What customers say

Customers praise clear communication, professional crews and careful cleanup. One customer says a repair crew arrived within 30 minutes of the call, while another credits Finley with staying on site and communicating throughout the project.

Customer Reviews

Jennifer Wrixon

Chase was amazing and We couldn’t be happier with our roof replacement! From the first inspection to the final clean-up, this company went above and beyond. They were professional, honest, and kept us informed every step of the way. The crew showed up on time, worked efficiently, and left our property spotless. The quality of the workmanship is outstanding, and you can tell they truly care about doing the job right. If you’re looking for a roofing company you can trust, this is the one. Highly recommend!
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nicholas camerlengo

Recently needed a roof and Ketchum roofing came highly recommended. I have to tell you let me simplify your decision if you are in the market for a roof. Ketchum roofing is incredible. Look no further than this company. To begin with John Ketchum the owner has the knowledge and experience to give you the best roof out there. He is also a gentleman and true to his word. Ketchum roofing is one of the few companies that have obtained the designation of CertainTeed Select Shingle Masters and their work demonstrates it. They also give the best warranty in the business. I couldn't have asked for a better project manager - Finley. He was on site, communicative, personable and walked the path with us throughout and made the experience trouble free. Kyle did a great jobs with permits and Seabrook Island requires a lot of steps for approval and Kyle handled it in stride. Needless to say I can without hesitation recommend this company. Thank you John, Kyle and Finley for giving us a beautiful roof and a pleasant experience. Leon Camerlengo
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Jonathan Perri

Ketchum Roofing is absolutely outstanding. We recently had them complete some repairs following a roof inspection. I reached out after learning they had originally installed our roof in 2021 — two owners before us — and I couldn’t believe the level of service we received. John answered my call personally and had a crew at our home within 30 minutes. That kind of responsiveness is almost unheard of these days. Every single person we interacted with was incredibly kind, professional, and clearly took pride in their work. They walked us through everything, made sure all of our concerns were addressed, and went above and beyond to ensure the repairs were done right. It’s rare to find a company that combines responsiveness, craftsmanship, and genuine customer care the way Ketchum Roofing does. They are trustworthy, do excellent work, and truly go the extra mile. I would highly recommend them to anyone with roofing needs.
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Frequently Asked Questions

How long does a Ketchum roof replacement usually take?

Most roof replacements take 1–2 days, depending on the roof’s size, material and weather.

What does Ketchum do during an insurance claim?

It documents the damage, meets with the adjuster and handles claim communications on the homeowner’s behalf.

Does Ketchum recommend filing every storm-damage claim?

No. The company says it will not encourage filing a claim when one is unnecessary.