Showalter Roofing Services is a Naperville, Illinois-based contractor focusing on commercial roofing in Chicagoland. Services include installation, replacement, repair, maintenance, inspections, and coatings.
Local commercial roofing focus, clear proposals noted in reviews, and organized project coordination from estimating to completion. Multiple customers mention good communication, cleanup, and efficient crews Local experience that helps homeowners across Naperville, Illinois compare a more region-aware provider.
Naperville, Illinois headquarters serving Chicagoland suburbs and nearby counties.
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Commercial roof installation and replacement; roof leak repair; preventive maintenance programs; inspections and estimates; roof coatings and sealants; select gutter-related work tied to roofing projects.
Reviews frequently highlight clear explanations of proposals and responsive communication from estimating through completion. Many customers note efficient crews and thorough cleanup. Some feedback mentions delays in scheduling and project timelines for certain jobs. Overall ratings on Google are strong with consistent praise for professionalism and workmanship.
They installed the roof in 2016. They no longer perform residential work and had a non transferable workmanship guarantee. Shingles began sliding off in 2019, and I just found a spot where they completely failed to place a shingle at a roof joint at the gutter line. Finally they failed to install a component correctly and I have wood damage just below the roof edge.Part 2. For anyone reading the review and the company’s response, note that they try to use the time of 9 years even though poor workmanship caused problems after only 3 years as my initial review indicated.
Showalter does an excellent job of explaining their proposals and offers. Will even take their time to explain their competitors’ proposals and offers. I was truly impressed.About eight years ago, I had them install a new roof for me. I only had one tiny leak in 8 years. Considering installment of another roof on another section this year. They deserve a 5 star. Been around since 1979 for a reason.
From quote, to the scheduling, to completion, my entire experience with Showalter was fantastic. Everyone respected my time, always met their commitments and did excellent work.Special shout-outs to Andy in sales, Enrique, the project manager, the entire installation crew (my neighbors couldn’t believe how efficient and clean you were) and, finally, to Ryan & Marco who did some additional repairs and a gutter installation.Thank you!
I had Showalter come out and quote/estimate moving bathroom fan exhaust, remove old attic fan and install new attic fan, and install soffit baffles and push insulation back to baffles. I was told they were out 2-3 weeks. I signed the agreement and it took 3 phone calls to get scheduled over a month later. Estimated 3/22/22 scheduled 4/2/22 work completed 5/4/22. As expected it took about most of the day for the work and the installer was polite. When the installer left there was no walk though and I didn't receive the old fan nor the packaging/box for the new fan that was mounted. Upon inspection there were baffles that were falling down and the junction box for the attic fan was left open with exposed wires hanging out, along with the thermometer/humidistat for the new fan were just hanging and the insulation wasn't pushed back up to the baffles as it was quoted. Also, at no point was the power turned off to disconnect the old fan. When I called the person that came out to quote the job I got no answer. I sent pictures of the issues to the person that sent me the invoice and copied the estimator. At that point I received a phone call from the supervisor (who came out around noon during the installation to help the installer), I expressed my concerns and was told that they are not electricians and they couldn't fully install my attic fan. But yet, they disconnected the old fan that had a live run of power and didn't even kill the power. On Thursday I called the main office to speak to a Manager at that point and I still haven't received a call back.
We just used Showalter to replace our roof after hail damage and they were wonderful! Andy was so helpful and responsive and walked me through the process in great detail. They were able to petition insurance on our behalf and were successful in getting us covered for an entire roof replacement, instead of just the front of the roof, which is what we were originally awarded. They were so flexible when we needing work done quickly - and they completed our entire roof in less than a day and it looks amazing. SO grateful we found them and would definitely highly recommend!!
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