Bill Ragan Roofing Company

Bill Ragan put in a new roof for my parents right before the ice storm. The workers used tarps to cover all the shrubs. They were done in a day and did a great job of cleaning up. This was the second roof Bill put on their 53 year old house. Bill is easy to work with and became their intermediary with their insurance agent, advocating for what he knew they needed. I highly recommend him for all your roofing issues.

Wow, wow, wow! That’s all I can say about my new roof from Bill Ragan Roofing Company . After storms hit our neighborhood, we had countless roofing companies knocking on our door. When I started working with my insurance company, it became clear they were not eager to pay what was truly needed. A friend referred me to Bill, and it was the best decision I could have made. He went head-to-head with the insurance company, speaking their technical language and negotiating on my behalf until we received a fair settlement. On installation day, the crew arrived on time and protected my property with tarps, carefully covering plants and landscaping. They removed nearly four tons of shingles and completed the entire job in one day. The cleanup was so thorough you wouldn’t have known they were there. A few days later, we experienced a minor issue. Bill promptly sent a crew out within two days (weather permitting) and resolved it immediately. That level of follow-through is rare. Our roof now stands out on the entire street with beautiful dimensional shingles and a higher wind and hail rating than our old builder-grade roof. We couldn’t be happier. If you want professionalism, quality, and a true “wow” factor, Bill Ragan Roofing is the company to call.

Executive summary: Top-notch, highly regarded, attentive, customer-focused, and locally owned roofing company here. Don't hesitate to do business with these guys. Details of my experience: I had some wind and hail damage at the end of last year and lost some shingles. I had numerous contractors come out to take a look and give their opinion and estimate. Bill Ragan's guys were the most attentive and professional. They were the most honest and straight-forward about the damage and what would be needed. Unlike some other companies, no shady contracts to be agreed to before full estimates were put together and we had full detail from the insurance company. Zero time-crunch pressure and no pressure for upgrades or other costs. I had a lengthy battle with the insurance company over getting the entire roof replaced, and through that process Bill's team was supportive and patient. They helped me with professional input to use as leverage with the insurance company, they helped me obtain samples for ITEL and the insurance companies independent analysis, and they put down some temporary material to help protect the areas where I had lost shingles while I went through the battle with the insurance company. They did all this without any formal commitments on what I'd get approved or need done, and without charging me anything for their help. With a company with a strong reputation for quality workmanship and materials like they have, I was expecting higher prices, but their prices were ultra competitive, and even cheaper than some of their less-professional and less-thorough competitors. They not only preached how customer-focused they are, they demonstrated it repeatedly. After two months of working with the insurance company, I finally got the desired outcome and we schedule the work and Bill's team knocked out the roof in one day. Fast professional team, everything looks great, and I had zero extra cleanup of any material or missed nails - they fully tarped the area for the work and did a thorough cleanup afterwards. It is rare to find a good customer-focused company like this these days - they have earned my commitment as a life-long customer.

Bill was extremely nice and honest. He found no damage as of now and didn’t try to convince me that I did. He didn’t say I had to get a new roof tomorrow. I have dealt with others over the years that have tried this on roofs and other things. He also gave me a complete set of photos that I can send to my insurance company proving I have no damage. Later, if I ever do, they can’t say that it happened earlier and bill me for more. I highly recommend Bill for all your roofing needs.

Bill Ragan Roofing provided us with an exceptional experience in replacing our roof from start to finish! As a nurse I have, at best, limited expertise in selecting a roof shingle color, although the Ragan Team guided us seamlessly through the process. The Team helped select the best colors by actually placing large samples on our old roof to view during various environmental conditions including sunlight, at dawn/dusk, cloudy and rainy settings. Once we selected the shingle then Mr. Ragan obtained the materials quickly and his team replaced the roof. His team efficiently replacement our roof in one week with an emphasis on the details by protecting our landscaping and our new driveway. Finally, they cleaned up all the replacement debris completely and even came back to recheck the next day. Our new roof is beautiful and significantly adds to the value and curb appeal of our home. Thank you to the Bill Ragan Team! Jeri and Dan Braunlin