Pro Listing

Hayes & Sons Roofing LLC

Newport News Roofers
Ranked #4 in Newport News | Grade B+
4.90 (117 reviews)

Hayes & Sons Roofing LLC

Hayes & Sons Roofing LLC provides roof repairs, replacements, and storm assessments for homeowners in the greater Smithfield–Newport News area. Known for responsive scheduling and thorough jobsite cleanup, the company helps customers weigh material choices and ventilation improvements.

Why Homeowners Choose This Business

Clear communication from first call through final walkthrough, options explained before work begins, careful protection of landscaping, and consistent cleanup. Local crew familiar with coastal Virginia weather and common roof issues.

Service Area

Based in Smithfield and serving nearby areas including Newport News, Hampton, Carrollton, and Isle of Wight County.

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  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average for Google rating.
  • Shows review activity that is competitive for this local market.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Roofing Contractor
  Roof Repair
  Roof Leak Repair
  Roof Replacement
  Emergency Roofing
  Shingle Roofing
  Installations
  Ridge Vent Installation
  Repairs
  Storm Damage Roofing
  Hail Damage Inspection
  Insurance Claim Assistance
  Gutter Replacement
  Siding Coordination
  Roof Inspection
  Asphalt Shingles
  Roof Ventilation

Roof inspections and leak diagnostics; shingle roof repair and replacement; ridge vent and ventilation upgrades; storm and hail damage assessments; insurance claim assistance; gutter replacement coordination; siding coordination on storm-related projects.


Reviews

Recent Reviews

4.90

(Based on 117 reviews)

Recent reviews highlight prompt responses to leaks, straightforward explanations of options, and attentive project management. Homeowners frequently mention smooth insurance coordination after hail or wind events. Many note neat job sites and careful cleanup, along with improved curb appeal after replacements. A few describe weather-related scheduling delays that were communicated in advance.

Google Review
serenity adkins on Hayes & Sons Roofing LLC

From our very first call with Grant, we were impressed by how friendly, professional, and prompt the team was. Grant was a great listener who paid close attention to what we wanted and the concerns we had as homeowners. There was no pressure to buy anything or rush into a decision. When we had a sudden roof leak, they came out quickly and took care of it, even before we had committed to the full project. Spring rain showers caused some delays with our roof replacement, but the communication was excellent. Every morning, Brandon called to give us updates and keep us in the loop. When it came time to install our new roof, the crew was polite, efficient, and respectful of our property. They made sure everything was cleaned up perfectly once the job was done. The new roof looks great and we haven’t had any issues so far. We feel confident that if anything ever comes up, they’ll stand by their work and make sure we’re taken care of. We also found that their pricing was very fair—another company quoted us nearly $10,000 more for the same job. Overall, we’re extremely happy with the experience and would definitely recommend their roofing services to anyone needing roof repair or replacement.

Google Review
Maurice Castillo on Hayes & Sons Roofing LLC

Working with David was a great experience. He was both professional and approachable throughout the whole process. Hayes & Sons Roofing LLC did an excellent job installing my new roof and ridge vent. The new roof not only improves how my house looks but also makes it work better. It really gives my home a fresh look. David also arranged to have my old front gutter replaced, and that job went smoothly and looks fantastic. After a recent storm in Smithfield, I reached out to David to see if he could check on my roof. Even though he doesn’t live as close anymore, he came by the next day to make sure everything was still in perfect shape. That kind of dedication says a lot about the company and the people who work there. I always recommend them to anyone in need of roofing work because their team, materials, and workmanship are truly top quality.

Google Review
Cassandra Haley on Hayes & Sons Roofing LLC

After a strong hailstorm, I reached out to a local roofing company to inspect a leak in our roof. Grant came out and took a thorough look, letting me know that there was a good chance my insurance could cover the repairs. He even met with my insurance provider and explained everything to help get us approved for a new roof, new siding, and new gutters, all for just the cost of our deductible. Grant was incredibly knowledgeable and walked me through what the insurance company needed to see, making the process much smoother than I expected. He was upfront about any possible extra costs, but those ended up being very minimal. The work was scheduled promptly and completed quickly. The cleanup crew did an amazing job and left our property spotless. We are absolutely thrilled with the final results—the new roof looks fantastic, and the quality of the workmanship is top-notch. If you’re looking for a reliable roofing company, I highly recommend giving these folks a call. They made the whole process easy and stress-free!

Google Review
Nichole Strong on Hayes & Sons Roofing LLC

I chose Hayes & Sons Roofing LLC to handle both my roofing and siding projects, and I couldn't be happier with the results. From the very beginning, project manager Tanner was extremely helpful and took the time to walk me through all the available options for shingles and siding. He explained the various choices, including different warranty levels, which made it easy for me to make the right decision. Throughout the process, Tanner kept me informed with regular updates, so I always knew what to expect and when the work would begin. Once the crew arrived, they were professional and respectful of my property. The new roof and siding look fantastic—better than I had imagined. When the job was finished, the workers made sure everything was cleaned up, leaving no mess behind. If you need roofing or siding work in Smithfield, I definitely recommend this company for their excellent communication, quality work, and attention to detail.

Google Review
Ricky Cardenas on Hayes & Sons Roofing LLC

We had our entire roof replaced on our older multi-gabled home using high-quality designer shingles. The finished result looks amazing—definitely one of the nicest roofs in the area. The roofing crew did an outstanding job, removing the old roof and cleaning up all the debris quickly. They were careful to protect our landscaping by using tarps so our plants stayed safe during the whole process. We were given several options for materials, and we chose a premium shingle with a long-lasting warranty on both the product and the workmanship. Unlike some other roofers we spoke with, they provided a detailed written estimate and contract right from the start. The installers, led by Grant, were professional, answered all our questions, and were always honest about the costs and details. We are extremely happy with their work and would gladly hire them again, though with this sturdy new roof, we probably won’t need to for a long time!

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Special Offers

Free Roof Inspection & Estimate

No-cost visual inspection and itemized estimate for repairs or replacement.

Free
Storm Damage Assessment

Post-storm roof review with documentation to support insurance discussions.

Free consultation
Ridge Vent Upgrade with Replacement

Add ridge ventilation during a full roof replacement.

Included in custom quote

Frequently Asked Questions

Missing shingles, small leaks, or isolated flashing issues can often be repaired after an inspection. Widespread granule loss, repeated leaks, or significant storm damage may point to a full replacement. An on-site assessment helps determine lifespan and risk. You’ll receive options and pricing before any work begins.

Yes, they can document damage and meet with your insurer when appropriate. This support helps align scope and materials with your policy. You remain in control of decisions and approvals. The goal is to make the process clearer and reduce surprises.

Most single-family shingle roofs are completed within one to two days once scheduled. Weather and roof complexity can extend timelines slightly. Crews aim to protect landscaping and keep the site tidy throughout. You’ll receive updates if weather causes changes.

Common options include architectural asphalt shingles and designer shingles, with various colors and profiles. Ventilation upgrades like ridge vents are often recommended during replacement. Material choices and warranty levels are reviewed before work starts. Samples and comparisons can be provided during your estimate.

They strive to respond quickly to active leaks to limit interior damage. An initial repair may stabilize the issue while a full assessment is completed. If larger work is needed, you’ll receive a clear scope and schedule. Urgent appointments depend on weather and crew availability.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Closed

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Business Details


Business Rating
4.90 (117 reviews) Pro Listing
Address
13 S Mason St, Smithfield, VA 23430
Phone
Business Type
Roofing Contractor

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