Pro Listing

5 Stars Roofing

North Charleston Roofers
Ranked #8 in North Charleston | Grade B-
4.80 (258 reviews)

5 Stars Roofing

Local roofing contractor for replacements, repairs, and storm assessments with clear communication and organized project timelines.

Why Homeowners Choose This Business

Customers frequently mention straightforward communication, organized project management, and clean job sites. Estimates are explained in detail, and scheduling tends to track with expectations. Many reviews cite smooth roof replacement experiences with no unexpected costs.

Service Area

Serving North Charleston and nearby Charleston-area communities across the Lowcountry.

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  • Photo gallery
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  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows review activity that is competitive for this local market.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Roofing Contractor
  Roof Inspection
  Roof Replacement
  Roof Leak Repair
  Asphalt Shingles
  Maintenance
  Storm Damage Assessment
  Insurance Claim Assistance
  Reroofing
  Commercial Roofing
  Wind Damage Repair
  Roof Maintenance
  Shingle Installation
  Roof Tear-Off

Services include asphalt shingle roof replacement, leak diagnostics and repair, storm and wind damage assessments, insurance claim coordination, and routine roof maintenance. Commercial roofing services and reroofing are also available based on project scope.


Reviews

Recent Reviews

4.80

(Based on 258 reviews)

Reviews highlight professional communication, clear expectations, and projects completed as scheduled. Homeowners often note smooth roof replacement experiences, with teams explaining options from repair to full replacement. Many mention tidy cleanup and respectful crews. Several reviews reference help navigating insurance claims.

Google Review
Stefan Alamia on 5 Stars Roofing

We just had our roof replaced with Evan and Alex at 5 Stars Roofing, and I am truly blown away with how professional, knowledgeable, and easy to work with these guys were from start to finish. With such a large and seemingly costly headache such as a roof replacement, I don't think we have had a smoother experience with anything else related to our home or cars, period.

We originally called them to fix a small leak, completely AGAINST the idea of an entire roof replacement. But after the guys inspected our roof, the leak, and helped us evaluate our options, we completely changed our opinion. Not only did they help us through the insurance process with complete ease, they had their team ready to replace the roof in a matter of days. It looks fantastic, and the crew was all very friendly and hard working.

On top of all that, they were able to give us a credit BACK in our pockets for a portion that insurance didn't pay. Over the last few years, I have really been let down by service professionals across various industries, and these guys blew my expectations out of the water.

I cannot recommend Evan and Alex enough and will be telling anyone and everyone I know about the experience, they've earned a customer for life (but hopefully not again for 20 years or so). Great work guys!

Google Review
Douglas Mouat on 5 Stars Roofing

We had our roof replaced by 5 star roofing in October of 2025. It was the easiest experience for a major home repair that I could have hoped for.
We worked with Alex and Evan and the process went exactly as they said it would.
No surprises, unexpected costs or delays. The roof looks great and has higher quality shingles that what the builders used when the house was built.

Google Review
Earl III on 5 Stars Roofing

?If you need a new roof, I highly recommend 5 Stars Roofing LLC. Nicole and her team are true professionals who actually look out for the homeowner.

?Why I’m a customer for life:

?The "No-Pressure" Approach: Nicole Simon sent her builder, Oscar, to do the initial inspection. He took me through my own attic to show me exactly what was going on. It wasn't a high-pressure sales pitch; they gave me multiple quotes ranging from small repairs to a full replacement so I could decide what was best for my budget and peace of mind.

?Coordination: Nicole handled everything, including the solar panel removal. She even re-chalked the roof multiple times for the insurance inspector when the weather wouldn't cooperate and ensured the house was tarped and protected while we waited.

?Efficiency: Once we started, it was fast! The crew finished in less than a day and a half. They were incredibly thorough with cleanup—I have dogs, and I haven't found a single nail in the grass.

?Honesty: When unexpected issues came up during the build that ate into her own profit margin, Nicole stayed true to her word and honored our initial quote.

?The roof looks great and the experience was stress-free. Ask for Nicole!

Google Review
Ronald Thorns on 5 Stars Roofing

From the sales pitch until the completion of installation of our new roof, the workmanship and professionalism was very evident. Our Customer Service representative Nicole Simon provided accurate and helpful information, handling inspections and managing the filing of insurance claims with our insurance company, which is State Farm. The installation team were very respectful, professional and knowledgeable. We are very satisfied with the installation job. I highly recommend them to anyone who has a need for a new roof or roof repair.

Google Review
Sharon Hunt on 5 Stars Roofing

I recently had my 40-year-old roof replaced by 5 Stars Roofing and I can’t sing their praises high enough! The team worked meticulously and tirelessly, demonstrating exceptional skill and dedication. They were incredibly thorough, addressing unexpected issues uncovered after removing the old tiles with precision and care. Remarkably, they completed the entire project in just two days, including a spotless cleanup. And believe me, there is a lot of roof to cover. The following day, they returned for a couple of hours to conduct a thorough inspection of the new tiles and perform a final cleanup, ensuring everything was perfect. I am beyond impressed and thrilled with their outstanding work. If you’re looking for a roofing company that delivers top-notch results with professionalism and efficiency, 5 Stars Roofing is the one to choose! Highly recommend!

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Frequently Asked Questions

Customer reviews and site photos indicate a focus on asphalt shingle systems. They also note commercial work depending on scope. For specific brands or system types, confirm during your estimate. The company can review available options at inspection.

Multiple reviewers mention assistance coordinating with insurers during storm-related claims. The team performs inspections and documents conditions to support the process. Ask what documentation they provide and timelines for adjuster meetings. Coverage decisions remain with your insurance carrier.

Several reviews describe projects completed over one to two days, followed by thorough cleanup. Actual duration depends on roof size, complexity, and weather. Your estimator can provide a schedule after inspection. Plan for some noise and limited driveway access during work hours.

Reviewers say the team explains both repair and replacement options when appropriate. After inspection, they outline the pros, cons, and costs so you can decide. If a leak is localized, a targeted repair may be possible. For widespread wear, replacement may be recommended.

You can call the office or submit a request on their website to schedule an on-site roof inspection. Provide your address, contact details, and a brief description of the issue. The team will confirm an appointment window. Written estimates are typically provided after the visit.
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Opening Hours


  • Monday 8:00 AM – 4:00 PM
  • Tuesday 8:00 AM – 4:00 PM
  • Wednesday 8:00 AM – 4:00 PM
  • Thursday 8:00 AM – 4:00 PM
  • Friday 8:00 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.80 (258 reviews) Pro Listing
Address
2157 Rich St Suite 501, North Charleston, SC 29406
Phone
Business Type
Roofing Contractor

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