Starr Roofing & Gutters

Jay was amazing. I had water on my ceiling after my last storm. Jay came out to check it out for me. I was not comfortable with getting on my roof. He could have told me I needed a new roof but he was honest and said the water was coming from the vents and it just needed to be repaired. He sent me pictures and videos of the repairs as they were doing them. I would a 100% recommend this family owned company

I was referred to Jay by a friend who was pleased with his work and I could not be more pleased! My property is a vacation home and I was not there to see the work progress but Jay kept me informed, sent pictures and got more $ out of my insurance company.

Pete Reed really knows his stuff. He worked with my insurance company to provide them with the additional information they needed in a format they understood. The job was done quickly and you would never even know they had been there if not for the beautiful new roof. ????

Two roofs done twelve years ago leaked. Identified poor "current" quality when I went on our recent roof installation and found incomplete tar paper placement as shingles were being nailed. Starr project lead/sales person told me not to be concerned about gaps in tar paper as purpose of tar paper is to prevent roofers from slipping. ***Until I started complaining their customer service was excellent, now they have stopped responding after written quality feedback about leaks. *** Wish them luck with regaining control over quality ethics and skills provided by their subcontractors. General Suggestion: Based on my recent experience, my suggestion for dealing with any roofing company is to NOT share the insurance estimate as roofer will estimate right up to that insurance company estimate. First get a bid from at least two roofers, then see how that lines up with the insurance estimate and perhaps get some upgrades within the insurance estimate. Also, confirm quality of material being placed on roof by the company as defined in the roofer estimate and compare between estimates. Roofers may be below the insurance estimate if they don't see the estimate. Probably no savings to you, but to "your" insurance company. So save money for your insurance company, or make the roofer happy. Last, but not least, if you are able, get up on the roof to see what is happening. Trust, but verify!