First Tier Exterior
First Tier Exterior provides residential and commercial roofing in Santa Clara. Its solar-roofing work integrates GAF Timberline Solar shingles and panel systems.
Business Highlights
- The company describes itself as veteran- and family-owned.
- It says its own licensed, certified crew completes every project without subcontractors.
- The company lists California Contractors License #1093320.
- It says it is fully bonded and insured on every job.
- It lists GAF Master Elite roofing credentials.
- It lists CertainTeed ShingleMaster PRO roofing credentials.
- It lists Malarkey Certified Premium roofing credentials.
Service Area
Santa Clara, San Jose, Palo Alto, Atherton, Los Gatos, Fremont, Sunnyvale, Mountain View, Cupertino, Redwood City, San Mateo and Menlo Park.
Featured on ProsGrade. First Tier Exterior is one of 7 roofers ProsGrade lists in Santa Clara, California.
10 services listed, including Residential roofing, Commercial roofing and Roof replacement. Open Monday to Saturday. Rated 4.9 from 46 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How First Tier Exterior compares with the other 6 roofers on ProsGrade in Santa Clara, using public Google ratings and review counts.
- Ranks in the top half of the 7 Santa Clara roofers on ProsGrade by Google rating and review volume.
- Has more Google reviews (46) than 5 of the 6 other Santa Clara roofers on ProsGrade.
- One of 4 Santa Clara roofers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
10 services- Residential roofingnew construction and full tear-off/replace
- Commercial roofingnew builds; flat, metal and specialty repairs
- Roof replacementGAF, CertainTeed or Malarkey materials
- Roof repairleaks, damaged shingles, flashing, vents and storm damage
- Asphalt shingle roofingGAF Timberline, CertainTeed Landmark and Malarkey Legacy
- Tile roofingclay, concrete and synthetic tile systems
- Metal roofingstanding seam and exposed-fastener systems
- Flat roofingTPO, PVC and modified bitumen for low-slope residential roofs
- Emergency roof repairsame-day tarping; immediate leak repair and storm damage assessment
- Solar roofingGAF Timberline Solar shingles and panel systems
Reviews
What customers say
Customers praise the roof installation work and professionalism. One customer thought communication needed improvement, while another valued a project manager’s frequent site visits and timely explanations. A customer with a roof leak says someone came out within 12 hours.
Customer Reviews
Ke Li
S J (Oceanbeach)
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Frequently Asked Questions
How does First Tier Exterior inspect a roof?
It uses drone photography to document roof conditions and provides a photo report with its findings and recommendations.
How long do First Tier Exterior’s residential roof replacements take?
Most residential roof replacements in Santa Clara are completed in 1–3 days, depending on size and complexity.
Does First Tier Exterior handle insurance claims for roofing work?
It handles the process from drone documentation of damage through adjuster coordination and repair or replacement.








