All In One Renovations LLC

I signed a contract with All In One Renovations LLC on 02-05-2025 with representative Kelsey Roberts and she earned my business by stating that her company would pay my $2000 deductible to my insurance company if I received approval. I did receive approval and now she is stating that I am responsible for my own deductible, and I owe her company. All In One is also not transparent about the cost of the material they use and will not give you a breakdown of how they arrive at the total cost. This turned out to be a very lengthy process due to me having a 1st and 2nd mortgage and a one-way line of communication once Kelsey Roberts received payment for the roofing job. I paid Kelsey a deposit of $14,563.50 on 03-24-2025 and I did not hear back from her until I contacted her by text on 04-09-2025 and she told me when she collected payment that it would be 1 to 2 days before I would receive the product. There was no contact again until I contacted her by text on 04-22-2025 about installation. When I received the product, it was left in my yard without any notification. I happen to get ready to leave out of my garage and there was product blocking a portion of my driveway. There was still no contact from Kelsey. I received a text from All In One on 05-13-2025 letting me know that my roof would be installed on 05-14-2025. The roof was installed and completed on 05-14-2025 but there was no showing or communication from Kelsey on that day. Kelsey told me at the beginning of the process that she and her father would be on site towards the end of completion of the roof for the clean-up process and to take pictures of the completed roof. I did not hear from Kelsey until 05-20-2025 asking when it would be a suitable time for her to come by for me to sign my completion papers. I agreed for her to come by on 05-21-2025 at 3:30 pm and when she came by she was asking me to sign a blank piece of paper without any numbers on it; therefore, I refused and told her that I would sign the completion form when the numbers were added. Kelsey stated that she did not have all the information that was needed to complete the form. I rescheduled for Kelsey to return on 05-23-2025 at 1 pm. Kelsey did not show up and to date I have not received my completion papers or warranty information.

Shingles sliding off a roof less than a year old. Came back to fix it the first time we called. The second time it happened they said there was no warranty transfer paperwork from when we bought the house. Why is it a problem now? Lady on the phone had an attitude. 3 weeks later MORE shingles came down. Do yourself a favor and stay away from this company.

Edited for the companies response, if you read the post… you would see I said no warranty transfer papers were found. I also said whoever the rude person was that finally called back said they had to go to storage to find the papers from the address which would indicate you DID do the work. Horrible company, horrible work. The other reviews also serve the same evidence. I’m not asking the company to fix it at this point as I have someone I use come to fix it the right way.

I would recommend anyone to All In One for their roofing needs.
Kelsey was so sweet.
She helped me file a claim with my insurance to explaining & helping me with the process to the very end with my new roof. The roofers made sure that all the debri was picked up before they left. They were very professional.

They did a excellent job on my roof. Did exceptional job when I made last minute changes. Excellent job protecting my plants around the house. Kelsey did wonderful job helping my wife and I make an excellent choice in the color of the shingles. (Kelsey brought out samples of the two colors we couldn't make our decision on.) Cleanup looked Great, anything they had moved was put back in place.

I am very pleased with they work they did. They check my roof for free and identified all the issues. They worked with the insurance adjuster to get the quote and got my roof done in two days with minimal distraction to me and my family once the materials were in. They even upgraded the felt paper on the roof for free. Great customer service and business to work with.