Priority Roofing’s Waco office provides residential inspections, repairs, and replacements with an emphasis on communication and detailed project documentation. Crews address structural issues like damaged decking and can upgrade vents and related components.
Homeowners cite consistent communication, assistance navigating insurance claims, and organized project management. Detailed reports and cleanup after installation are mentioned frequently, along with timely scheduling and professional crews.
Waco and nearby McLennan County communities. Call to confirm service to your neighborhood.
Services include roof inspections, leak detection and repair, shingle roof replacement, storm-damage assessments, decking repair, and ventilation/roof component updates.
Reviews frequently mention helpful guidance with insurance claims and clear explanations throughout the process. Customers note professional crews, fast turnaround, and thorough cleanup, including magnet nail sweeps. Many highlight detailed documentation of work and attention to underlying decking and ventilation needs. Overall sentiment emphasizes responsive communication and smooth project coordination.
This company is the bomb!! From the time Justin and Diego knocked on my door to chat about an estimate, to the last time Justin came by to check on a shingle and do more nail cleanup, they have been totally professional and upfront with all information. I don’t speak “roofing”, so Justin helped me with estimates from the adjuster and monetary claim breakdown, the supplemental adjuster and estimates, how money would come, and what to do next. They worked with our schedule to set the install around it. They are the height of customer service, checking all the boxes, and their products and warranties are superior! They care about helping their customers repair, renew, and beautify their homes for lasting functionality and longevity. I have honestly never had such a positive roofing experience, and highly recommend this company in every way!!
It was an absolute pleasure working with Jordan Mcgibeny. If Jordan is the roofer working with you and you’re insurance company just know your in good hands he will do all the work and you just relax all you need to do is tell him what roof color want and he will make it happen. I had an amazing experience with priority roofing definitely never going with a different company i highly recommend priority. Jordan was on top everything he is very transparent and went above and beyond made sure everything was squared away. my roof was in rough shape and the situation I was in with my insurance company was not easy so for me to get a totally new roof and the insurance paid 100% of it was definitely a huge win. The roof looks amazing I have the nicest roof in the neighborhood. The clean up surpassed my standard i did not find a single straggler nail or screw in my yard the crew did a very thorough job, I couldn’t even that tell if anyone was there working that day because of how nice and clean they left everything. I am a very happy customer.
I highly recommend Priority Roofing. They were fast, professional, affordable, and sent a detailed report documenting everything they fixed. I will definitely be using them again for any roofing needs. We really appreciate Jordan McGibeny making the process easy and understandable.
Priority Roofing did an amazing job taking my roof down to the original decking and replacing weak and or broken boards. I am so proud of my pitch and flat roof now! Travis Gardenhire was my salesman and he explained everything from start to finish. Travis also helped me with my squirrel problem by replacing all of my vents that are lead free now. I didn’t know that squirrels Love Lead!Travis can also help you with other projects since he is a General Contractor. He will advocate for you with your insurance company which will relieve you of a lot of stress.
When our roof was damaged by a storm and we needed to file an insurance claim and entrust a company with the repair work, it was Austin Williams with Priority Roofing who provided an invaluable service for us.Their professional approach was appealing to us because we appreciate being treated with a level of respect. As he explained the nuances of each phase of the process it became abundantly clear that Priority Roofing was the right choice.As a military service member residing out of state we received comprehensive photos and details concerning our property and the repair process. We will highly recommend this service to our friends, family, and anyone in need of having their roof repair done right!
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