BRAX Roofing

Had attic ventilation issues so contacted BRAX. I was very impressed by Marvin (their Product Specialist) who exhibited solid knowledge of the problem and worked with me to explore different solutions. He was sincere in his assessment and did not push any repairs on to me. He patiently explained how cathedral ceilings and mansards worked wrt ventilation and I felt this was a roofing company that wasn't out there to just fix something and move on. He got back to me after discussing the solutions with his technical team, and each interaction with him was a pleasure. I highly recommend considering BRAX for your roofing needs, and if Marvin gets assigned to you, rest assured, you will be in good hands.

in many years of being on a HOA condo board & working in renovations, I have dealt with my fair share of unprofessional and frustrating vendors: this was the OPPOSITE, I could not be more impressed or happy to work with Marvin / BRAX. From beginning to end, our experience with BRAX could not have been better, Marvin helped make everything that could have been a dreadful process as easy as can be. They came out to provide an estimate the day after I called. When we got our initial estimate/proposal from Marvin, He was the only one of three other roofing companies who did not immediately try to upsell us on a new roof. We might need one a little bit down the road, but he laid out our options very clearly and did an amazing job of providing a sound alternative to a roof replacement while thoroughly patching the leaking TPO. He was also extremely patient with us / our HOA while we dealt with a few delays during the holidays. The second we had any questions or needed any additional details (keeping in mind that the proposal and email communications were comprehensive, clear and professional and there was not anything left out or unaddressed) was needed, he answered within minutes. The final proposal was extremely well-priced, our HOA was more than pleased to receive such a reasonable quote based on the professionalism Marvin and everyone w spoke with from Brax. . We are a small HOA - all communication was detailed and beyond expectations. Everything was easier since Marvin made the process so clear from the get-go. Once the team to do the work was assembled, Marvin was thoughtful enough to make it happen within days - only 3 days before the snow and ice arrived in DC (and hasn’t left since). They were prompt, hard-working, self-sufficient, had clear directives of what was to be done and incredibly detail-oriented in their work. They were amazing - working quickly to get this job done (and done right) when the temperatures that day were only 23°F - 33°F - very windy and cold. I cannot emphasize how strongly I recommend this company for any home or community roofing needs, they made everything beyond pleasant and easy. Marvin/BRAX will be our go-to with any roofing needs and we are grateful for their amazing work.

We had storm damage that required a relatively small repair to the flashing. Found it difficult to find a highly rated roofing company willing to provide estimate and do the work for a reasonable price. Fortunately, ultimately discovered BRAX who advised they could take a look within a day. Marvin came to do the consultation and from that point on I knew we would be in good hands. He was clearly knowledgeable, professional and just an exceedingly warm individual who exuded integrity. The estimate was reasonable, and the crew who arrived clearly knew their business. I was also thoroughly impressed with the level of communication between the office and the crews on site which indicated a business where internal communication was excellent. This is a well-oiled machine where all the players know their roles and do them well. Have worked with other companies where this was not the case, and the customer generally pays the price. So, not a single criticism and extremely greatful to BRAX for solving this problem and ultimately securing themselves a place as our first go to for all roofing needs in the future! Thank you Marvin, Daniel and the whole team!

We decided to meet with three different companies to compare prices and choose the best option. Jacob Wheeler was the only one who actually went up to my attic to inspect the roof from the inside. He explained in detail what was wrong with the roof, both internally and externally. I was especially impressed with the detailed estimate he provided. It included a full breakdown of materials, timelines, warranty, and other project details across several pages. The other two companies simply sent a price quote with a brief list of materials they use. The project started on time, exactly as promised. Throughout the process, they provided around 30 photos clearly showing what was done and in what sequence. Overall, excellent service and very professional work.

From the very first phone call. The entire Braxx team was professional, timely and real experts. Jacob was our sales rep and he spent as much time as needed to educate us on the process, the materials, possible scenarios, literally everything. We ended up going with a new TPO roof. Alexis and Daniel were our coordinators and point of contact for prep, on site and post work. They were both professional, punctual and quick to pivot as things changed due to weather or more damage beyond our control. Danny was our billing representative and he was accurate and flexible with how to split our bill. The entire process start to finish was smooth. They turned our sour situation into great lemonade! Legitimately could not recommend a better roofing company for anyone in the DMV area that is looking for a new roof. Attaching photos of our before and afters. Thank you Braxx for everything!