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Custom Contracting Roofing & Eavestrough Repair Waterloo

Roofers in Waterloo, Ontario

Ranked #4 in Waterloo | Grade B-

Custom Contracting Roofing & Eavestrough Repair Waterloo

Local roofing and eavestrough repair specialist serving Waterloo, Ontario with a focus on leak diagnostics, practical fixes, and tidy job sites.

Why Homeowners Choose This Business

Local service with clear communication, prompt scheduling for leak concerns, and attention to cleanup when work is complete. Estimates focus on practical repair options suited to the home and budget Local experience that helps homeowners across Waterloo, Ontario compare a more region-aware provider.


Service Area

Waterloo, Ontario and nearby areas, including Kitchener and neighbouring communities, based on schedule and project size.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.

  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

Roofing Contractor Installations Roof Leak Repair Repairs Shingle Repair Flashing Repair Eavestrough Repair Downspout Repair Soffit And Fascia Roof Inspection Storm Damage Assessment Gutter Maintenance Residential roofing

Services include: roof leak diagnosis and repair, shingle and flashing repairs, eavestrough and downspout repair, soffit and fascia fixes, roof inspections and maintenance, and storm damage assessments.

Reviews

Customer Reviews

Andrew White

I cannot comment on the quality of the company's work. However, I can share my experience in terms of their communication. I booked a consultation on a Friday afternoon between 1-3pm. I received a call earlier in the day confirming the appo…
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I cannot comment on the quality of the company's work. However, I can share my experience in terms of their communication. I booked a consultation on a Friday afternoon between 1-3pm. I received a call earlier in the day confirming the appointment time. At 3:30pm I called and asked if they were coming. Eventually, I received a call back at 3:45 saying that they were running behind and we needed to reschedule to the next week. I expressed my frustration and asked that they come that day like we originally agreed to. The scheduling manager said he would call me back, but didn't. Eventually at 5pm I gave up and went home.

Julio Tang

Had James come by and help look at a potential roof leak. He came in the next day, early morning and helped diagnose the issue. He was super helpful, knowledgeable and patient. Would 100% recommend and he is now saved in my contacts for any…
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Had James come by and help look at a potential roof leak. He came in the next day, early morning and helped diagnose the issue. He was super helpful, knowledgeable and patient. Would 100% recommend and he is now saved in my contacts for any roof related jobs in the future! Thanks James!

Sandra Dillard

From first contact till completion of the job I was highly satisfied with the responsiveness, communication, quality and cost. Tony had a wealth of experience and went above and beyond to repair my leaking roof. At completion, the work area…
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From first contact till completion of the job I was highly satisfied with the responsiveness, communication, quality and cost. Tony had a wealth of experience and went above and beyond to repair my leaking roof. At completion, the work area was returned to the same state of cleanliness. I highly recommend Custom Contracting for any roof repairs.

Frances Hardy

I had a leaking roof repair done a couple of days ago and was really impressed that the guys were on time and professional. The roof looks shiny and beautiful! David in the office was lovely. Thank you for the great job with a suitable pric…
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I had a leaking roof repair done a couple of days ago and was really impressed that the guys were on time and professional. The roof looks shiny and beautiful! David in the office was lovely. Thank you for the great job with a suitable price!

Sallie Perry

I had my roof repaired by Custom Contracting and their team was very responsive and professional throughout the whole process from quotation to completing the work. A year on and it still looks brand new. Highly recommended to all. Thank yo…
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I had my roof repaired by Custom Contracting and their team was very responsive and professional throughout the whole process from quotation to completing the work. A year on and it still looks brand new. Highly recommended to all. Thank you so much for the great job!

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Special Offers

Free Estimate

This business may offer free estimates for some services.

Frequently Asked Questions

What types of roofing issues do you repair?

Most calls involve leak investigation, replacing damaged shingles, addressing flashing problems, and fixing soffit, fascia, or eavestrough concerns. Smaller storm-related repairs and maintenance checks are also available depending on condition and access.

How quickly can you assess a roof leak in Waterloo?

Availability varies by season and weather. The team aims to schedule leak checks promptly and will discuss the first open window when you call. If conditions are unsafe, a temporary plan may be suggested until a full repair can be completed.

Do you provide written estimates before work begins?

Yes. After an inspection, you’ll receive a clear scope of work and pricing for your approval. If additional issues are discovered during the repair, the findings and options are reviewed with you before proceeding.

Can you repair eavestroughs and downspouts or is replacement required?

Many issues can be repaired, such as leaks at seams, loose hangers, or misaligned runs. If a section is too damaged or incorrectly pitched, the technician may recommend targeted replacement of that portion.

What should I do to prepare for a roofing repair visit?

Keep driveway space clear for ladders and equipment and move outdoor items away from the work area. Inside, place a container under any active leak and note where you see water so the technician can trace the source more efficiently.