Blue Raven Solar’s Columbus-area office coordinates residential solar projects from assessment through install along Riverside Drive in Upper Arlington. Homeowners work with a local team for design, permitting, and utility interconnection, with extended weekday phone hours for questions and scheduling.
Homeowners can expect a single point of contact for design through installation and evening phone support hours on weekdays. Reviewers often note efficient installation crews and clear initial education during the sales and design process.
Columbus metro and nearby central Ohio communities; service availability depends on local permitting and utility interconnection.
Home solar assessments, custom system design, permitting coordination, residential solar panel installation, inverter and monitoring setup, and post-installation support.
Customer feedback is mixed. Positive reviews frequently mention tidy, efficient installations and crews that finish in a day. Critical reviews focus on communication gaps after installation, delays in scheduling service, and slow follow-up on equipment or permitting issues. Themes include responsiveness and post-install support consistency.
The sales rep that came out was good. We signed the contract, panels installed but we are not able to use them. They had a technician come out and she was not able to fix it. She reported back to them, no response. I had to call several times in order to have them send someone. A company came out but didnt hear back from them or you until I had to call. I have been calling every week but I feel that they dont care. I am still not able to use the panels until this problem is fixed. This has been going on since November and is still not working.i would differently not recommend 5hem to anyone.To add to my post that they sent me a email with the ticket but there has been no repsonse.
Service after the sale... bah!!I had a microinverter go out. I called them now mind you they have access to the system and can do diagnostics of the system. I also told them I followed the trouble shooting guide to reset the inverters. They know a microinverter is out. I call them on the 22nd they say they will call me to setup an appointment. So I wait and wait... and wait. I finally call them two weeks later and the first words out of their mouth is "did you pay for your quote?".I was never told to pay for it. Normally you would wait to see if they you know... show up. Well they somewhat showed up. They came out and looked around for 25 minutes and left. They charged me $350 for that and then didn't fix the problem!!!So today they want to charge $450 to replace a microinverter. Now again the materials are under warranty so this is pure labor. $450 for less than an hour of work and no assurance that they will actually fix it!! This place is a fraud!!!
Terrible with communication. It has been about 30 days since I made a deposit and they have submitted a permit with mistakes on it. When trying to reach them for 2 weeks, they have not answered a single call or email that I have sent. This is just so extremely disappointing and frustrating. I do not recommend moving forward with them if you would like to go solar.
My mid west installers were the cream of the crop crew! Killed it! 12 hours of commitment and time they spent with my house. They went all day! Crushed it. Helpful, kind, considerate, efficient and friendly. Grateful for a beautiful install! My sales associate, Josiah started it all. Leading with education, honesty and patience. I grew up with solar panels and knew I wanted my own someday. So happy I made the choice with Blue Raven!
Blue Raven designed a system that was within our budget. They use top quality products. The install was done in a timely fashion. They showed up on time and finished the same day. The install was top notch. No shody looking work and was installed seamlessly into the house. There are other companies that could have done it cheaper but with inferior products. Always do your home work you do get what you pay for at Blue Raven.
Share your experience with this business. Reviews are moderated before they appear publicly.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.