solarXperts is a Concord-based solar installer known for steady communication and hands-on coordination with permits and utility interconnection. Homeowners often mention clear explanations of costs and the installation steps, along with follow-through when third-party delays occur.
Homeowners cite consistent communication during installation and help resolving permit or utility delays. The team is noted for walking customers through costs and the process in plain terms.
Headquartered in Concord and serving nearby Contra Costa County neighborhoods and cities across the East Bay.
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Services include residential solar panel system design and installation, project permitting support, PG&E interconnection coordination, and system monitoring setup. The team also assists with questions about usage, timelines, and post-install support.
Reviews often highlight strong communication and patient guidance on costs and the installation process. Several customers mention proactive help navigating city permits and PG&E interconnection. Some feedback notes scheduling issues and inspection delays that extended timelines. Overall sentiment trends positive, with many homeowners satisfied once systems are up and running.
Joy Brown is amazing. I was soooo frustrated with the process... Joy made it so easy for me to understand all the cost and installation process . Very patient with me. She is definitely an asset to the company. I would steal her if I had a solar company.!!! Lol... JOY BROWN ROCKS... THANK YOU SO MUCH...
Joy from SolarXperts was amazing. She’s very honest and takes care of her customers on a professional and personal manner. When I encountered delays with the city permit and PG&E, Joy took it personally to resolve the issues. The overall experience was worth it. With the solar panels that Joy helped me implement, PG&E can no longer dictate when I can use my own electricity. Bless and Thank You Joy.
Hugo and Angelina kept me informed all the way through the installation process, with frequent phone calls. Hugo made sure I knew that I could call him at any time if a question came about the system itself or the installation. I feel that Hugo and his team really had my back. Installation went quickly, taking just a few hours. I had requested some additional monitoring capability, and the parts were not available on installation day. Just a few days later, they arrived and a quick visit from the installers had the system completed. I highly recommend solarXperts for anyone considering a PV solar collection system.
The Solar Experts sales person was pleasant and informative. The installers were excellent and the product is great so far.However, the company did not show for two scheduled appointments with the city inspector. I called day prior to each appointment to confirm.In addition a third inspection failed because the Solar Expert employee was not given up to date rendering of the installation. The three failed inspections resulted in a 4-month delay to getting panels operating.
I had the best experience with SolarXperts. Joy was amazing and was informative about solar and the benefits. Besides minor bumps from PG&E the process has been great from start to finish. Loved that SolarXperts did the footwork with contacting PG&E and following up with me which was a huge relief. Thank you!!
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