Pro Listing

ION Solar - North Carolina

Solar Companies in Durham, North Carolina
Ranked #3 in Durham | Grade B
4.00 (124 reviews)

ION Solar - North Carolina

From its Durham, North Carolina office, the team coordinates residential solar projects, including design, permits, installation, and utility interconnection. Customers can expect weekday communication during posted hours.

ION Solar - North Carolina business photo 1 - Solar in Durham
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Why Homeowners Choose This Business

Local presence in Durham, North Carolina with weekday availability. End-to-end project coordination from design through utility approval. Ability to set up monitoring and walk customers through activation.

Service Area

Projects are concentrated in Durham, North Carolina and nearby Triangle communities, subject to utility requirements and roof suitability.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more review volume than many local competitors.

Services Covered

  Establishment
  Point Of Interest
  Residential Solar Installation
  Maintenance
  Rooftop Solar Panels
  Installations
  Solar System Design
  Solar Permitting and Interconnection
  Solar Inverter Installation
  Solar monitoring setup
  Grid-tied solar
  Solar site assessment
  Solar Project Management
  Solar Panel Replacement

Home solar design, rooftop solar installation, permits and interconnection coordination, panel and inverter setup, system monitoring setup, and basic post-install support.

Reviews

Customer Reviews

Donald Payne
I would love to give this company a negative amount of stars. Overall, initial setup, installation, and ongoing support post installation are all crap and I urgently suggest you look elsewhere. I have never regretted a decision until I bega…
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I would love to give this company a negative amount of stars. Overall, initial setup, installation, and ongoing support post installation are all crap and I urgently suggest you look elsewhere. I have never regretted a decision until I began working with them. Would have canceled, but I was threatened in order to proceed as they would not let me out of the contract despite being lied to and misled by their door to door salesman.
Christian Major
Overpowered by squirrels. The solar panels started out fine but now 4 years later squirrels have moved in and caused a lot of damage. When they came out to assess the damage none of it is covered under warranty and I “should have had crit…
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Overpowered by squirrels.

The solar panels started out fine but now 4 years later squirrels have moved in and caused a lot of damage. When they came out to assess the damage none of it is covered under warranty and I “should have had critter guards” this is the first I’m hearing about it since I am not a solar panel expert. Now I have to cover the cost of getting rid of the squirrels, adding the critter guards, fixing the roof for the new leak after the team came out to inspect which is also being blamed on the squirrels, and then I have to pay to replace the panels to get them working again. I would not recommend this.
Drew West
If I could do zero stars, I would. In my experience, after 2 years with the panels, I have doubled my utility costs. Still have an electric bill and paying for the loan on the panels. Duke and Ion play a fun game of blame the other company…
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If I could do zero stars, I would. In my experience, after 2 years with the panels, I have doubled my utility costs. Still have an electric bill and paying for the loan on the panels. Duke and Ion play a fun game of blame the other company, and the customer is stuck in the middle with no recourse.
Erik Agle
Had a squirrel recently decide to make a home under one of our panels and burrow into our roof, causing a leak which damaged our attic and bedroom ceiling. Ion did not inform us of this possibility when they sold/installed the panels, despi…
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Had a squirrel recently decide to make a home under one of our panels and burrow into our roof, causing a leak which damaged our attic and bedroom ceiling. Ion did not inform us of this possibility when they sold/installed the panels, despite having trees right next to our house.

They won’t pay for any of the damage and will charge us nearly a thousand dollars to get a “critter guard” installed to keep it from happening again. We asked them to provide the critter guard as a gesture, in light of the damage we’re already having to pay for, and they wouldn’t even give us a discount. This is a company that will do absolutely nothing for you once you’ve signed that dotted line. We’ve had our panels for several years and they’ve cost us more money than they’ve saved.

Avoid, and find a solar company that will be a partner with you during the life of your panels.
Richard Hust
Everything has been great from our Salesman Luis to the installation team who installed this system in just 1 day! Not to mention ION's team did all the permits and always kept me informed!

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Frequently Asked Questions

Most projects start with a site visit and design proposal, followed by permits and utility approvals. Installation is scheduled once approvals are secured, then the system is inspected and activated. Customers usually receive monitoring setup and a walkthrough at activation. Timelines can vary based on permitting and utility coordination.

Solar can reduce your utility costs, but most homeowners still have a bill for basic service and usage beyond solar production. Results depend on system size, roof orientation, shading, and utility rate structures. Ask for a production estimate and how it relates to your historical usage.

They may be optional add-ons and not always included in base pricing. If your roof has nearby trees or known wildlife activity, ask whether guards are recommended and how they’re priced. Clarify what is and isn’t covered regarding animal damage. This helps avoid surprises later.

Warranties can differ for panels, inverters, workmanship, and roof penetrations. It’s wise to review written terms for coverage, exclusions, and response times. Ask how to request service, expected timelines, and any fees for site visits that fall outside warranty.

The physical installation on a typical home often takes one to a few days. After installation, inspections and utility permission to operate add time before the system is turned on. Your project manager can provide a more specific schedule based on your jurisdiction and utility.
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Opening Hours

  • Monday 10:00 AM – 6:00 PM
  • Tuesday 10:00 AM – 6:00 PM
  • Wednesday 10:00 AM – 6:00 PM
  • Thursday 10:00 AM – 6:00 PM
  • Friday 10:00 AM – 6:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.00 (124 reviews) Pro Listing
Address
4122 Bennett Memorial Rd #205-206, Durham, NC 27705
Business Type
Service
Website
https://www.ionsolar.com/north-carolina
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Solar Companies in Durham, North Carolina

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