Modern Era Solar provides residential solar services across El Paso, including installation, diagnostics, and repairs. Public feedback highlights clear communication during service calls and quick troubleshooting, along with some concerns about follow-up responsiveness.
Customers often mention clear explanations during service and timely visits for repair calls. The company publishes daily hours, and the website provides a direct way to request a consultation.
Primary service in El Paso and nearby neighborhoods; confirm out-of-area appointments when requesting service.
Solar panel installation, inverter and production diagnostics, system repairs, warranty assistance coordination, monitoring setup support, and roof/array inspections related to solar equipment.
Recent reviews frequently commend fast response for troubleshooting existing systems and thorough explanations of repair steps. Some customers describe fair pricing and clean workmanship. There are also reports of difficulty contacting the business and delays on certain follow-ups. Overall ratings show a mix of strong repair experiences and communication concerns.
Last May (7 months ago) we gave Luis full payment for services. We have been getting the run around since then. His employee Tomas has been taking all my calls and texts, I wrote a message to their business account on Facebook and received no answer. The business phone number has no answer or voicemail.
We had an outstanding experience with Modern Era Solar company. After dealing with mistakes from our original installer, their team stepped in and truly went above and beyond to make things right. They took the time to thoroughly research our warranty, make multiple calls on our behalf, and explain every step along the way.They came out several times to diagnose and fix the issues, showing real dedication and professionalism. Thanks to their hard work, all of our panels are now fully operational. We’re incredibly grateful for their expertise, honesty, and persistence. Highly recommend them to anyone in need of reliable solar service!
Our system installed by others stopped producing power and unfortunately refused to help us get them back up and running. I called Luis and his crew at modern era and he came next day and right on time. Got it fixed and up in running within minutes. Cannot stress it enough, if you need help with any of your solar needs Modern Era is your go to! Highly recommend them to anyone. Whether you have a system already or need a system do not hesitate to give them a call!
Modern Era was very professional, reliable, and honest. I took notice to their quality of work being efficient & clean. Of the three different quotes I received, I felt I got the fairest price by Modern Era Solar. I most appreciate how they explained the advantages and dis-advantages to a solar panel installation for my residence. With all the controversy surrounding the solar industry, I was skeptical about doing a solar panel install.Modern Era does NOT pressure clients just to make sales, instead they take the initiative to tell you if a solar panel project is truly worth your while for an application towards your home. I can attest to a difference in my homes energy efficiency level and a lower electric bill…not to mention I will be able to claim my energy saving tax credit on my tax filing.
Hi I would like to share my experience with Modern Era Solar . Since day one I been paying the double than I use to pay, I call the owner to come a replace a panel module that burnt,it been 2 years and no one has come they block me from Fb and they don’t answer my calls. The worse part of the installation is all my roof is leaking they came and put silicone and didn’t work .
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