Business ProfileSolar Companies in El Paso, Texas
Modern Era Solar
Modern Era Solar
Based in El Paso, Modern Era Solar designs and installs residential systems for homeowners across Texas. It also supports existing systems through troubleshooting and warranty assistance, including when the original installer is no longer available.
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Service Area
Headquartered in El Paso, Texas, serving homeowners across Texas.
Active Business Listing
Modern Era Solar is one of 8 solar companies ProsGrade lists in El Paso, Texas.
Active
Public local listing
Listing details
8 services listed, including Residential solar installation, System troubleshooting and repairs and Solar panel washing and cleaning. Open 7 days a week. 61 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Modern Era Solar compares with the other 7 solar companies on ProsGrade in El Paso, using public Google ratings and review counts.
- Has more Google reviews (61) than 5 of the 7 other El Paso solar companies on ProsGrade.
Services Covered
8 services- Residential solar installationCustom systems designed around the home's roof, energy use and goals.
- System troubleshooting and repairsInspection and help when a solar system is not producing as expected.
- Solar panel washing and cleaning
- Bird guard installationGuards help protect panels from birds, nesting and debris.
- Monitoring and connectivity supportHelp reconnecting monitoring apps and restoring system communication.
- Battery service and installationHelp adding storage or servicing existing batteries.
- Warranty claim assistanceGuidance through a claim process and next steps.
- Support for orphaned systemsMay inspect and troubleshoot systems if the original installer has closed or stopped responding.
Reviews
What customers say
Customers describe thorough warranty research, clear explanations and repairs to systems installed by other companies. One customer says a business message went unanswered and the phone had no answer or voicemail after full payment for services. Another reports a burnt module still awaiting replacement after two years, roof leakage that continued after silicone work and electric costs twice their previous amount.
Customer Reviews
charliebrown1320
Last May (7 months ago) we gave Luis full payment for services. We have been getting the run around since then. His employee Tomas has been taking all my calls and texts, I wrote a message to their business account on Facebook and received no answer. The business phone number has no answer or voicemail.
Sonya Hamilton
We had an outstanding experience with Modern Era Solar company. After dealing with mistakes from our original installer, their team stepped in and truly went above and beyond to make things right. They took the time to thoroughly research our warranty, make multiple calls on our behalf, and explain every step along the way.
They came out several times to diagnose and fix the issues, showing real dedication and professionalism. Thanks to their hard work, all of our panels are now fully operational. We’re incredibly grateful for their expertise, honesty, and persistence. Highly recommend them to anyone in need of reliable solar service!
Crystal
Our system installed by others stopped producing power and unfortunately refused to help us get them back up and running. I called Luis and his crew at modern era and he came next day and right on time. Got it fixed and up in running within minutes. Cannot stress it enough, if you need help with any of your solar needs Modern Era is your go to! Highly recommend them to anyone. Whether you have a system already or need a system do not hesitate to give them a call!
Christopher Pinney
Modern Era was very professional, reliable, and honest. I took notice to their quality of work being efficient & clean. Of the three different quotes I received, I felt I got the fairest price by Modern Era Solar. I most appreciate how they explained the advantages and dis-advantages to a solar panel installation for my residence. With all the controversy surrounding the solar industry, I was skeptical about doing a solar panel install.
Modern Era does NOT pressure clients just to make sales, instead they take the initiative to tell you if a solar panel project is truly worth your while for an application towards your home. I can attest to a difference in my homes energy efficiency level and a lower electric bill…not to mention I will be able to claim my energy saving tax credit on my tax filing.
Carlos Talamante
Hi I would like to share my experience with Modern Era Solar . Since day one I been paying the double than I use to pay, I call the owner to come a replace a panel module that burnt,it been 2 years and no one has come they block me from Fb and they don’t answer my calls. The worse part of the installation is all my roof is leaking they came and put silicone and didn’t work .
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Frequently Asked Questions
What does the system design consider?
It reviews a home's energy use, roof layout, solar potential and available options before designing a custom system.
What happens before a system is activated?
The process includes permitting, utility paperwork and installation; after utility approval, the system is activated and monitoring is set up.
Can it help if the original installer is no longer available?
It may inspect and troubleshoot the system and guide the homeowner through available service options.
What payment options are available?
The company describes an Empower Solar financing option and a Cash Solar upfront-purchase option.
Are 25-year warranty options available?
The company says 25-year warranty options are available for its solar systems.