Firefly Solar operates from Lethbridge, AB, offering solar assessments, proposals, and installation coordination. The team is known locally for door-to-door outreach and scheduled sit-downs to review system sizing and costs.
Local presence in Lethbridge, responsive consultations, and experience with residential systems are noted by customers. Many reviews point to helpful walkthroughs of numbers and expected savings before installation.
Serving Lethbridge and surrounding southern Alberta communities.
Services include site assessments, system design, solar panel installation, interconnection support, and guidance on available programs and rebates in Alberta.
Reviews often highlight knowledgeable consultations, clear explanations of costs, and smooth installations. Several customers mention positive experiences with representatives named Tim and Morgan. A minority of reviews report post-payment communication gaps and confusion around handling forms and financing. Overall sentiment trends positive with many noting strong service and helpful guidance.
Scored an amazing deal on solar! They were referred to me a by a friend in Coalhurst and they came to my door and now I’m getting solar! Love that they are local, great warranty, incredible service and reviews! Cannot not wait for the sun to start making me money and save on my bills!! Thanks Tim & Morgan.
These guys knocked on our door the other day. We sat down with them today after going through reviews and made the appointment. Let’s just say after seeing the numbers and by the way Tim is a great guy and knows his stuff. We have decided to go SOLAR!!Thanks Morgan for the knock on the door and thanks Tim for the sit down and showing us all the numbers and making this make sense.
Tim and the Firefly team have been great to work with. This is actually my second time installing solar. I had a system installed on a previous home about 3 years ago before selling. Not only did I recoup the cost of the system in the sale, but I also enjoyed no electricity costs while I owned the home. Winter bills were offset by the credits built up during the summer months.This installation went even more smoothly. Once permits were approved with the City of Lethbridge, their team was able to schedule the install within a couple weeks. They were efficient, professional, and left everything clean when the job was done. Communication throughout the process was excellent and they made everything very straightforward.If you are thinking about going solar, these guys definitely know what they are doing. And if you are still on the fence, I have done quite a bit of research myself and even put together a video explaining what to expect with solar in Canada. Search "Solar in Canada" and my video should pop up first.With increasing electricity demand from things like EVs and AI data centres, it is hard to imagine electricity costs going anywhere but up over the long term, which makes investing in solar today feel like a smart move.Highly recommend Tim and the Firefly team if you are considering making Solar.
I genuinely wanted to like this company. At the start, everything sounded great, everything “made sense,” and I would have happily given a 5-star review. That optimism did not survive past the moment they got paid.Once the money cleared, the service disappeared. What followed was a chaotic dump of emails, links, and forms, essentially saying “good luck” while I was left to sign up for multiple loans and grants on my own—with little to no guidance. Things that should be basic somehow got missed. Panels were installed before the loan was even officially approved, which was a fun surprise.As a result, I paid a high-interest loan for nearly a year while trying to untangle a process I was never properly walked through. All of this could have been avoided with minimal support or, honestly, a human being explaining the steps. Instead, I felt lost, ignored, and very aware that customer service ended the moment payment was secured.Solar panels are a good idea. This company is not. I’d recommend the product, just not the people selling it.
We had an excellent experience with our solar project with Firefly. Tim is extremely knowledgeable and personable. Our install was April 2024 with Kuby so just about a year of results and sure enjoyed having the summer off from paying any power or gas. The credits covered it all and was a nice reprieve.
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