Astrawatt Solar

THEY DO NOT HONOR THEIR WARRANTY - DO NOT BUY FROM ASTRAWATT - NO SERVICE WARRANTY. While I was originally happy with my installation, about 14 months into my ownership I had a micro inverter go out. No big deal I thought, enphase was quick to send a new one, but Astrawatt went through some business restructuing and now for service calls you have to pay upfront. Ok I thought, how do I get reimbursed? 2 months, 8 calls, and multiple email attempts later, NO ONE will tell me how to get reimbursed. The local service office said Corporate appears to have dropped all their existing customers. That is exactly how I feel. DO NOT BUY ANYTHING FROM ASTRAWATT SOLAR. STAY AWAY.

After 10 years of having solar panels, we decided to get a back up battery installed. We received multiple bids from several companies and decided to go with Astrawatt now operated by Fidelis Renewables. I dealt with Alex and from start to finish, the entire transaction went smoothly. He was patient with my endless questions and concerns. He provided me with multiple battery options and we opted for the Tesla Powerwall. During the process, we also decided to upgrade our electrical panel to a Span smart electrical panel. If you're considering upgrading your electrical panel, you should check out the Span. The project was completed on time. The installation team was punctual, polite, and cleaned up prior to leaving. I highly recommend Astrawatt Solar and will use them again in the future if I have any solar needs.

My experience with Astrawatt, now operated by Fidelis Renewables, has been nothing short of excellent. From the very beginning, the process felt smooth and well-coordinated. The team was clearly knowledgeable and completely transparent, which made the entire installation feel effortless on my end. Communication was consistent and easy to follow, and the final walkthrough was especially helpful—everything from using the app to understanding what to monitor for the best performance was explained clearly. I feel genuinely confident about the future of my home’s energy setup and look forward to continuing the relationship with Fidelis. Highly recommended!

Astrawatt, recently taken and managed by Fidelis Renewables, was a smooth sailing ship! Excellent experience from start to finish. The team was knowledgeable, transparent, and made the install seem easy. Really good communication and final walk through of how to use the app, what to track, and how to see the best results. I feel confident about what the future has in store at my house and with the Fidelis relationship!

Oh where to begin. I’d say on a whole, their price was about the same as other quotes I got and the equipment was pretty much the same. Sales staff, engineering staff, and installers were all very knowledgeable. Their organization SUCKS though. I got my quote in August and the system wasn’t turned on until FEBRUARY. Communication was non existent about what was happening and when or when my family would be without power. Installers treated my home like a job site and left things feeling unfinished; I took 5 contractor bags of trash to the dump myself and had to finish burying the last 12ft of cable myself. Because there is no system of quality checks or accountability in the org, no one has checked on the final product or how my system is working out. If they aren’t cheaper than the other guys, and they are putting in about the same equipment, the only thing that differentiates one solar org from another is their service. In end, I wish I had chosen a different company and saved myself the headaches. I cannot recommend this place.