New York State Solar Farm

We used NYSSF for installing our solar panels and backup battery. They were very diligent and attentive to details. We enjoyed working with their team from the sales staff to the implementation group. They were all very knowledgeable about their areas and quick to get assistance if a matter required help from another group. The Utility company had an issue with their portal that delayed approvals. However, they stayed on it and made sure that all was in order before closing out the project.
I highly recommend them for a similar project.

New York State Solar Farm did a great job with my solar installation. They got it installed on a tight timeline before the end of the year deadline.
Kevin put a lot of work into making sure the installation would meet both my capacity requirements and my budget, and getting the permit variance we needed.
Allyson kept the paperwork moving, making sure that everything was signed and submitted as soon as possible.
I've been impressed at every step of the install process.

We've been happy with NYSSF and recommend them to any upstate homeowner looking to install solar. From our first interaction, we've been really impressed with NYSSF. We first reached out when we were considering whether to get solar panels for a house we were interested in. Jessica was very helpful in politely letting us know that she couldn't quote a price until we owned the home, and following up with recommendations for roofing contractors as we knew the house required a new roof before solar could be installed. Once we obtained the title, Jessica was prompt in setting up a meeting to chat about what we wanted out of the system and what they could offer. After speaking with other solar installers, we found that Jessica was the most upfront and least "salesy" of them. She took the time to understand our plans for the use of the home, and hence its power needs, and proposed an appropriate system size accordingly. She also provided a few options in terms of cost and quality. The in-depth conversation with Jessica, the many positive reviews on Google, and the strong NYSERDA rating for NYSSF convinced us that although the price quoted was higher than the other bids, we were getting a high-quality system and an expert installation. The process after that was easy: an NYSSF technician did an on-site feasibility check and drew up a design for our system, then their team obtained all the necessary permits from the town and the utility, reaching out to us with specific requests when needed. The installation was pushed back because of bad weather, but when it did take place, it was done within a day and the panels were up and running. Inspections and interconnection with our utility occurred shortly after (within the next two weeks) and we were fully operational and getting credits after that time. Since then, the panels have been working well, and we are able to monitor their production and any issues from the manufacturer's app. We did reach out to the NYSSF service team once or twice when production was low, but they checked immediately and let us know that it was merely a snow cover causing the low production. We're glad we went with NYSSF: it was a really easy process with a team that knows their stuff.

Working with Gabby and the whole team was a perfect match from the beginning. Communication was seamless and comfort working with a local company made all the difference. The town permitting process was efficient and installation was better than expected. The team was able to quickly adjust to specific requests I had . Inspection and permission to operate had no hiccups. I would not hesitate to recommend New York State Solar Farm to friends and family.

New York State Solar Farm installed a 25 panel, 10.625 kW solar array on my roof in June 2025. Overall, my experience was very positive.

When I started looking into solar in April 2025, the first thing I did was to try and get some aggregate quotes from EnergySage. Unfortunately, I got exactly one response, and that was from NYSSF. Undeterred, I decided to reach out to other companies directly. I solicited 10 quotes in total. NYSSF ended up being the second best in terms of overall $/W, but the one company that was cheaper had been around for less time and hadn't given me the best impression. I ended up going with NYSSF even though the price was slightly higher: I felt their reputation and overall quality of work was more than worth the slight extra cost.

The sales experience was great: I never felt pressured to sign anything, they gave me plenty of time to decide, and were definitely the most patient out of all the installers.

The install happened early June. Two vans and four or five workers took about half a day to get it all done: they came around 9 am and left before 4 pm. Install quality is excellent: I'm very happy with the standard of work on all of the items I can easily access and inspect, and that gives me confidence that the roof work is also good. The attic conduit run is particularly well done: they went the extra mile to have the conduit travel along the peak of the roof, where I could imagine many companies would simply just do a straight run across the floor to save time and material.

The array functions perfectly: all panels are working and all microinverters are producing as of today. Consumption and production CTs are both installed properly - I'm mentioning this solely because Enphase consumption CTs being installed in reverse or improperly configured seems to happen more often than expected. All of the electrical work seems solid as well.

Up till now, my experience has just been full of positives, so I'll mention two negatives.

The first involves cleanup. For the initial install, I have no complaints: the crew didn't leave very much behind and even swept up parts of the property where fallen debris had gathered. However, a secondary crew came out to put on critter guard afterwards, and ever since I've been finding zipties periodically falling off the roof. It's not a huge deal, but I can imagine if you had pets it could have been a potential choking hazard.

My second complaint involves permitting. The initial permitting was fine: NYSSF handled both the town and utility permitting, and we received both in a timely manner. However, after the install finished and utility approval was received, the last step is to close out the town permit.

We received utility approval mid-July. Ever since then, for over two and half months, I've been asking about closing out the town permit. In order to do so, I needed to schedule a final building inspection. Before this could happen though, two things needed to be submitted to the town: a finalized copy of the electrical inspection, and an Affidavit of Final Cost. Long story short, I sent out half a dozen emails, each separated by about two weeks. I was told that the documents were sent in August, but even by mid-September my building department had not received anything. Eventually, I wrote my own affidavit, found a notary to endorse it, scheduled the building inspection, gave them the affidavit, showed them the electrical inspection sticker, and closed out the permit myself.

At the end of the day though, the thing I care about most is the install quality. I'm not going to look back in 10 years and think about whether I got a permit closed in a timely manner, but I would most certainly care if my roof started leaking prematurely, and NYSSF has given me the confidence that their installation team does great work. I would wholeheartedly recommend working with them if you're interested in getting solar installed on your roof. Just make sure to keep an eye on your permit.