ION Solar - Texas

The solar panels do not work well and after three years I have physical issues with my system and it costs 250 dollars to get a technician to come out. It is not free electric even if they are paid off. The system simply does not last. You will have maintenance issues and it will be costly to repair. I am trying to get them removed. Ion does not remove them once they are installed. I would get other options before you decide on this company. My system broke 4 years in and now it’s costing me out of pocket to fix not to mention they did not install enough to cover my usage so I’ve had an 100 to 200 dollar electric bill every month.

The solar panels do not work well and after three years I have physical issues with my system and it costs 250 dollars to get a technician to come out. It is not free electric even if they are paid off. The system simply does not last. You will have maintenance issues and it will be costly to repair. I am trying to get them removed. Ion does not remove them once they are installed. I would get other options before you decide on this company.

Horrible company! Blatantly lied to us multiple times to make the sale, now we're out a lot of money! When we first had the system installed (in 2024), the numbers that we were shown made it seem like after a year, we would basically have no electric bill. This was absolutely not true. We still continue to pay an average of about $120ish per month for our grid use (and we don't really use a ton of power). In addition to the monthly costs that are more than we expected, we were told multiple time by the sales guy that we would receive back $10,000 on our taxes that if we put towards the panels, we would keep our initial monthly price. What they don't tell you is that this tax credit is non-refundable, meaning that unless you're paying Uncle Sam a ton in federal taxes, and especially if you have dependents, you won't ever see a dime of or benefit from that credit. So now, we're set to have our monthly costs go up something like an additional $75 per month because we don't have the $10,000 we were told we were going to get to put back on it. If I could have the panels removed and get refunded for them, I would tomorrow! They are barely saving us anything, and we won't see any real benefit from them for 30 years, unless we can pay them off sooner. I wish I had thrown the sales guy out and never bought the panels! STAY FAR AWAY!