American Array Solar and Roofing

Words literally not express my gratitude towards Array Solar and Adam who did everything his power in order to help out. I was in a tough position when my original installer had gone out of business and I had a part fail 4 days after warranty exprired. He did everything he could to help me out, advised me on the fastest and cheapest options. And even called the Solar company to try to assist with replacement parts. Once the replacement part arrived to me, he had an installer out the next day to handhold me through the process of getting the part replaced and the system back online. When I expand my solar system Adam and Array Solar will be my absolute first call. Unbelievable service! THANK YOU!

I had a complex, risky solar residential project spanning multiple years and much uncertainty but I was lucky to find the right partner with American Array. Let me tell you what I had to deal with and how American Array helped. - Project started in 2023 to get into grandfathered NEM 2.0, but installation date was uncertain (at 1-2 years away). - House expansion (w/ additional roof) and remodel was planned, so solar installer needed to design solar panel layout and estimate electricity usage when new roof only existed in architecture drawings and no prior energy usage to estimate from. - House remodel did not start until mid-2024, so panels could not be installed until new roof was built in late 2024. - The home's electrical lines were underground, so trenching and conduit installation was required to replace the old 100A lines. This was a 1+ year timeline that required four PG&E inspections and lots of work. - Federal tax credit expiring end of 2025, so installation needed to be completed before 2026. Both American Array and I pushed PG&E very hard to get the inspections scheduled and clearly defined requirements, which you can imagine was not easy to deal with. I have friends who dealt with PG&E and there is no getting around their delays, no matter how much influence you have. Imagine having to deal with not one but four separate PG&E inspections! In the meantime I worked with American Array's electricians, panel installers and project managers. Everyone was friendly to deal with, answered my many questions throughout the process. It is nice dealing with real human beings who care about the quality of their work, so thank you. I specifically want to thank Mary from American Array who worked tirelessly on my behalf to get this project done. I really do appreciate your efforts and I hope you see this review!!

Great experience with American Array Solar! Adam was extremely professional, honest, and helpful from start to finish. He explained everything clearly, answered all my questions, and made the whole process smooth and stress-free. The installation was done on time and the quality of work was excellent. I really appreciate Adam’s customer service and attention to detail. Highly recommended for anyone looking for a reliable solar company!