American Array Solar and Roofing

Words literally not express my gratitude towards Array Solar and Adam who did everything his power in order to help out. I was in a tough position when my original installer had gone out of business and I had a part fail 4 days after warranty exprired. He did everything he could to help me out, advised me on the fastest and cheapest options. And even called the Solar company to try to assist with replacement parts. Once the replacement part arrived to me, he had an installer out the next day to handhold me through the process of getting the part replaced and the system back online. When I expand my solar system Adam and Array Solar will be my absolute first call. Unbelievable service! THANK YOU!

I had a complex, risky solar residential project spanning multiple years and much uncertainty but I was lucky to find the right partner with American Array. Let me tell you what I had to deal with and how American Array helped. - Project started in 2023 to get into grandfathered NEM 2.0, but installation date was uncertain (at 1-2 years away). - House expansion (w/ additional roof) and remodel was planned, so solar installer needed to design solar panel layout and estimate electricity usage when new roof only existed in architecture drawings and no prior energy usage to estimate from. - The home's electrical lines were underground, so trenching and conduit installation was required to replace the old 100A lines. This was a 1+ year timeline that required four PG&E inspections and lots of work. - Federal tax credit expiring end of 2025, so installation needed to be completed before 2026. Both American Array and I pushed PG&E very hard to get the inspections scheduled and clearly defined requirements, which you can imagine was not easy to deal with. I have friends who dealt with PG&E and there is no getting around their delays, no matter how much influence you have. Imagine having to deal with not one but four separate PG&E inspections! In the meantime I worked with American Array's electricians, panel installers and project managers. Everyone was friendly to deal with, answered my many questions throughout the process. It is nice dealing with real human beings who care about the quality of their work, so thank you. I specifically want to thank Mary from American Array who worked tirelessly on my behalf to get this project done. I really do appreciate your efforts and I hope you see this review!!

David helped me with my roof and I am very happy with the job well done. He went above and beyond from the beginning. If you need a roof done, he is your guy. He is currently working on providing me with a solar quote. They did such a great job with my roof and replacing my gutters that I trust this team to do my solar as well. Thanks American Array for your work. I look forward to having solar for my home as well. Be sure to ask for David, he will take care of you.

They got the project started fairly quickly but they appear to be more concerned about receiving payment than completing the project. Our project took only one day to install, but they have yet to schedule an inspection to finalize. We were assured that they would try their best to complete before the end of the year. (since the tax credit is being cancelled) Besides one or two emails at the start of the project, we have not heard from the so called project manager. We have left numerous phone messages, texts and emails without a response. Their communication is definitely lacking. We have tried to be very clear from the start of the project of what our expectations are and what we can do to help move things along. Edit: Another representative reached out to me and was very helpful in getting the project completed. Again, I don't have any complaints about the install portion and found their pricing competitive. I am giving two more stars since they attempted to correct the issues and were apologetic.

Top-notch solar AND roofing — rare combo! I had an older roof and was nervous about going solar, but American Array handled everything — roof and panels — all in-house. No subcontractors. That made all the difference for me. They gave me an honest assessment, didn’t try to upsell me, and gave me a clear breakdown of costs. The price was very competitive, and there were no hidden fees or surprise charges later. Every person I interacted with — from the office team to the installers — was friendly, professional, and super knowledgeable. And the best part? I’m already seeing major savings on my electric bill. Highly recommend them if you want a stress-free experience and real results.