Distributor of solar thermal and hydronic components, including pumps, collectors, tanks, and controls, serving installers and DIY customers across Canada.
Stocked selection of solar thermal and hydronic components, responsive product support, and online ordering with Canada-wide shipping.
Headquartered in Montréal (Lachine) with Canada-wide shipping.
Product sourcing for solar thermal and hydronic systems, including circulation pumps, collectors, tanks, valves, heat exchangers, controls, and accessories. Order support, shipping, and basic technical guidance for component selection.
Recent reviews often mention helpful product support and prompt communication, with some noting fast shipping. Several customers highlight reliable parts like circulation pumps and positive warranty or exchange experiences. A smaller number of reviews describe inconsistent response times and difficulty obtaining tracking details. Overall feedback trends toward solid product quality with occasional variability in customer service responsiveness.
product to help for technical purposes was very helpful.Management and personal very nice ,with excellent products .Thank you
I purchased a large circulation pump for my heat pump setup. I am impressed. Shipping was fast, customer communication is prompt. When the pump gave out after only a few month in operation / 10 month after the purchase I received a cost free exchange. I did not expect that and am really impressed. Top!
Great products, great staff. The instructions werent the best but the tech support guided me through every step of the way
I find that Hydrosolar has great ideas and products but that its help desk service is spotty. Sometimes they reply very quickly (and usefully) and other times they don't reply.
Order a product online from Hydrosolar. Paid for expedited shipping. The tracking information provided was extremely vague. Try to call to inquire and all you get is an answering machine. I have left several voicemails and sent serval emails asking for tracking information on the item with nothing but crickets. I highly highly DO NOT RECOMMEND this company for anything. Extremely poor customer service as they will not respond. I really wish there was an option to give a 0 star review as a 1 star is still way to generous for my experience with this company.
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