M H
product to help for technical purposes was very helpful. Management and personal very nice ,with excellent products . Thank you
FeaturedSolar Companies in Montreal, Quebec
Hydro Solar Innovative Energy
Hydro Solar Innovative Energy
Hydro Solar Innovative Energy is a Montreal-based online store for solar and heating products, including photovoltaic panels, hybrid PVT panels, vacuum-tube collectors and solar water-heating kits. Its hybrid PVT panels combine photovoltaic and thermal functions in one panel to produce hot water and electricity.
Business Highlights
- Free heating and cooling load estimates use ASHRAE RTS for air-to-water and liquid-source heat-pump projects.
- Free Polysun simulations are offered for solar thermal and hybrid PVT systems.
- A free customer portal provides access to quotes, orders and reports in English, French and Spanish.
- The 100 L all-in-one tank has an HSE limited five-year warranty against manufacturing defects.
Service Area
Based in Montreal.
Featured Local Business
Hydro Solar Innovative Energy is one of 3 solar companies ProsGrade lists in Montreal, Quebec.
Featured
Featured on ProsGrade
Listing details
10 services listed, including Photovoltaic panels, Hybrid PVT solar panels and Vacuum-tube solar collectors. Open 24 hours, 7 days a week. Rated 4.5 from 10 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Hydro Solar Innovative Energy compares with the other 2 solar companies on ProsGrade in Montreal, using public Google ratings and review counts.
- One of 3 Montreal solar companies on ProsGrade.
Services Covered
10 services- Photovoltaic panels
- Hybrid PVT solar panelsphotovoltaic and thermal in one panel
- Vacuum-tube solar collectorsHYDROSOL VT58
- Solar water-heater kitsDHW and space heating
- Pool and spa solar water-heater kits
- Solar pool-heating panelsEnersol
- Solar pool-heater controls and accessories
- Air-source heat pumps
- Geothermal heat pumps
- Circulation pumps
Reviews
What customers say
Customers praise the products, and one says technical support guided them through every step; another was impressed by prompt communication and a cost-free exchange after a pump failed. Support experiences vary: one customer found the help desk quick and useful at times but sometimes unresponsive, while another says several calls and emails seeking tracking information went unanswered.
Customer Reviews
Matthias Steinberg
I purchased a large circulation pump for my heat pump setup. I am impressed. Shipping was fast, customer communication is prompt. When the pump gave out after only a few month in operation / 10 month after the purchase I received a cost free exchange. I did not expect that and am really impressed. Top!
ilan shulman
Great products, great staff. The instructions werent the best but the tech support guided me through every step of the way
Ian Gartshore
I find that Hydrosolar has great ideas and products but that its help desk service is spotty. Sometimes they reply very quickly (and usefully) and other times they don't reply.
Peter Treen
Order a product online from Hydrosolar. Paid for expedited shipping. The tracking information provided was extremely vague. Try to call to inquire and all you get is an answering machine. I have left several voicemails and sent serval emails asking for tracking information on the item with nothing but crickets. I highly highly DO NOT RECOMMEND this company for anything. Extremely poor customer service as they will not respond. I really wish there was an option to give a 0 star review as a 1 star is still way to generous for my experience with this company.
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Frequently Asked Questions
What startup support does Hydro Solar offer to homeowners?
Homeowners can get a free one-hour video consultation to validate piping runs and control wiring.
What training can contractors get from Hydro Solar?
Contractors can take a free four-hour course on air-to-water heat pumps, geothermal heat pumps and solar products, offered virtually or in person at its Montreal premises.
What does a Hydro Solar quote include?
A free quote includes a general piping schematic showing the system's main components and an explanation of its operating principle.
Can the 100 L buffer tank be returned or refunded?
The 100 L all-in-one buffer tank is made to order, cannot be exchanged or refunded, and has a variable lead time.